Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Palm City, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
199 reviews
5 stars
171
4 stars
8
3 stars2
2 stars
4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Genesis, Terry, and Gary.
Professionalism
Reviews highlighted the professionalism and efficiency of the staff, with several customers noting their patience and thoroughness in resolving issues.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, particularly regarding billing issues and appointment management.
Product Knowledge
Customers frequently commented on the staff's extensive knowledge about products and services, which contributed to a positive shopping experience.
- MNMark NeildDec 30, 20255.0Verizon store on Martin downs bld . The staff was awesome took the time to download my new phone and got me hooked up with products to charge my phone !
- JSJohn SherrardDec 13, 20255.0Sean was warm, friendly and very experienced.
- SCSeahorse CowgirlDec 11, 20255.0Genesis at the Palm city store went above and beyond to get us set up in our new phones and I pads. Highly recommend her ! Amazing service !!!
- GRGianna RitaccoNov 30, 20255.0After previously having a misunderstanding, I came into this location and spoke with Terry. He completely resolved my issues and was very kind and compassionate. I issued an apology for my previous review left as the issue I had with my phone actually ended up not being something that he caused at all. If you go to this location please ask for terry he is seriously the best!!! #goterry!
- TMTim MetzgerNov 22, 20251.0After being a Verizon customer for over 30 years, I didn’t even make it to the counter with out being turned away and told to go to a corporate store, I will not be shopping for anything at this store !
Frequently Asked Questions About Verizon
What products and services does Victra - Verizon Authorized Retailer in Palm City offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection. Services include new lines, upgrades, and new devices.
What brands are available at this Verizon Authorized Retailer?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What are the store hours for the Victra Verizon Authorized Retailer in Palm City?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Victra Verizon store in Palm City offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment options are accepted at this Verizon Authorized Retailer?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the store support multiple languages for customer service?
Yes, customer service is available in English and Spanish.
Is there free Wi-Fi available at the Victra Verizon store in Palm City?
Yes, the store offers free Wi-Fi for customers.
What nearby restaurants can I visit before or after shopping at the Victra store?
Nearby dining options include Big Slice Pizza & Wings, Subway, McDonald's, Baskin-Robbins, Dunkin', Panera Bread, and Olympic Diner, offering a range of cuisines and quick meals.
Are there any nearby beauty or wellness salons close to Victra in Palm City?
Yes, you can visit nearby beauty and spa locations such as 9 Spa & Nails, CVS Beauty, Noire The Nail Bar, and Hair Cuttery for nail, hair, and beauty services.
What nearby services or conveniences are available around the Victra store?
Nearby conveniences include Rite Aid, CVS Pharmacy, LibertyX Bitcoin ATM, The Exchange Network ATM, UPS Access Point location, Chevron gas station, and financial services from Edward Jones and Bryce R Buchanan.