Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3101 PGA Boulevard in Palm Beach Gardens, FL 33410
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
216 reviews
5 stars
160
4 stars
6
3 stars
5
2 stars
4
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Tyler, Rene, and Mike for their exceptional service.
Sales Experience
While some customers had positive experiences with sales representatives, others reported aggressive upselling tactics and a lack of transparency regarding fees and promotions.
Store Management
Several reviews highlighted issues with management and staff training, indicating a need for better customer service practices and handling of complex transactions.
Service Efficiency
Customers expressed frustration with long wait times and inefficient service, particularly when the store was understaffed or when employees were distracted.
Product Availability
Some customers noted that the store often lacked stock of popular phones and accessories, which hindered their purchasing experience.
- SSsdt993Dec 20, 20255.0Walked in on a Tuesday around lunch time. There was just one customer ahead of me. I apologize that I forgot the gentleman’s name who helped me, but overall great experience. My iPhone 13 had died and I replaced it with a 17 pro max. Friendly, knowledgeable, and attentive customer service.
- SKsaul kravecasDec 17, 20255.0Great service and super professional.
- KAKindto AnimalsNov 14, 20255.0I would like to command an employee named Tyler at the Verizon store in Palm Beach Gardens in the Gardens Mall. He went above and beyond for me. He was very patient and very kind and extremely intelligent. This man needs to promote to be promoted to a higher position. Thank you for a great employee like Tyler sincerely daffodils Lord
- GMGene MachNov 12, 20255.0Jr was fantastic, never rushed us and made sure we were completely satisfied before we left
- GTGracelyn TuotiOct 30, 20255.0The sales rep explained all my options thoroughly and took care of switching me over to my new phone. It was easy! Thanks Russell!
Frequently Asked Questions About Verizon
Where is the Verizon store operated by Russell Cellular located in Palm Beach Gardens?
The Verizon store is located at 3101 PGA Boulevard, Ste E-107, Palm Beach Gardens, FL 33410.
What are the operating hours for the Verizon store in Palm Beach Gardens?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What types of products can I buy at the Verizon store in Palm Beach Gardens?
You can purchase Verizon Wireless products, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid items.
Does the Verizon store offer in-store pickup service?
Yes, in-store pickup is available at this Verizon location.
Which payment methods are accepted at Russell Cellular's Verizon store?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Is the Verizon store in Palm Beach Gardens wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance.
Does the Verizon store require appointments or do they support walk-in customers?
The store does not require appointments and supports walk-in customers.
What are some nearby shopping options if I visit the Verizon store in Palm Beach Gardens?
Nearby shopping destinations include Emporio Armani Uomo Palm Beach Gardens Saks, Brookstone, Amazon 4-star, Michael Kors, and Gardens Mall.
Where can I find nearby mobile phone stores besides Verizon in the Palm Beach Gardens area?
Nearby mobile phone stores include AT&T and T-Mobile, located close to the Verizon store.
Are there any good restaurants near the Verizon store in Palm Beach Gardens for a meal before or after shopping?
Yes, Charleys Cheesesteaks and Shake Shack at The Gardens Mall are nearby options for dining.