Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3101 PGA Boulevard in Palm Beach Gardens, FL 33410
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
212 reviews
5 stars
156
4 stars
6
3 stars
5
2 stars
4
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness, patience, and professionalism of staff members like Mike, Rene, and Talmailiz, highlighting their ability to assist with phone setups and upgrades.
Sales Experience
While some customers had positive experiences with knowledgeable staff, others reported aggressive upselling tactics and feeling rushed or ignored during their visits.
Store Conditions
Several reviews mentioned long wait times, understaffing, and issues with inventory, leading to frustration among customers.
Billing Issues
Multiple customers expressed dissatisfaction with unexpected fees and charges, indicating a lack of transparency in billing practices.
Mixed Reviews
Overall, experiences varied widely, with some customers having excellent service while others reported negative interactions, suggesting inconsistency in service quality.
- KAKindto AnimalsNov 14, 20255.0I would like to command an employee named Tyler at the Verizon store in Palm Beach Gardens in the Gardens Mall. He went above and beyond for me. He was very patient and very kind and extremely intelligent. This man needs to promote to be promoted to a higher position. Thank you for a great employee like Tyler sincerely daffodils Lord
- GMGene MachNov 12, 20255.0Jr was fantastic, never rushed us and made sure we were completely satisfied before we left
- GTGracelyn TuotiOct 30, 20255.0The sales rep explained all my options thoroughly and took care of switching me over to my new phone. It was easy! Thanks Russell!
- DHDebbie HeinbachSep 22, 20255.0The service in this store was excellent! I recommend going there for your cellular purchases or service!
- MTMiss TracieSep 21, 20255.0Tyler was super helpful. It makes a big difference having a helpful patient person!!!
Frequently Asked Questions About Verizon
Where is the Verizon store operated by Russell Cellular located in Palm Beach Gardens?
The Verizon store is located at 3101 PGA Boulevard, Ste E-107, Palm Beach Gardens, FL 33410.
What are the operating hours for the Verizon store in Palm Beach Gardens?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What types of products can I buy at the Verizon store in Palm Beach Gardens?
You can purchase Verizon Wireless products, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid items.
Does the Verizon store offer in-store pickup service?
Yes, in-store pickup is available at this Verizon location.
Which payment methods are accepted at Russell Cellular's Verizon store?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Is the Verizon store in Palm Beach Gardens wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance.
Does the Verizon store require appointments or do they support walk-in customers?
The store does not require appointments and supports walk-in customers.
What are some nearby shopping options if I visit the Verizon store in Palm Beach Gardens?
Nearby shopping destinations include Emporio Armani Uomo Palm Beach Gardens Saks, Brookstone, Amazon 4-star, Michael Kors, and Gardens Mall.
Where can I find nearby mobile phone stores besides Verizon in the Palm Beach Gardens area?
Nearby mobile phone stores include AT&T and T-Mobile, located close to the Verizon store.
Are there any good restaurants near the Verizon store in Palm Beach Gardens for a meal before or after shopping?
Yes, Charleys Cheesesteaks and Shake Shack at The Gardens Mall are nearby options for dining.