Verizon

3.4
302 reviews
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Business Details

2602 Pga Blvd, Palm Beach Gardens, FL
33410, United States
(561) 622-9989
http://www.verizon.com/stores/florida/palm-beach-gardens/palm-beach-gardens-R00000327455
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About

Cell Phone StoreElectronics Store
Visit our store at Palm Beach Gardens for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2602 Pga Blvd, Palm Beach Gardens, FL
33410, United States

Hours

Reviews

3.4
217 reviews
5 stars
102
4 stars
24
3 stars
11
2 stars
10
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.

Staff Knowledge

Several reviews highlighted a lack of knowledge among staff regarding basic tasks, leading to frustration for customers.

Long Wait Times

Customers frequently reported long wait times for service, often exacerbated by understaffing and inefficient processes.

Store Hours Issues

Multiple reviews mentioned problems with store hours, including early closures and unavailability during posted hours.

Sales Practices

There are concerns about aggressive sales tactics, with customers feeling pressured into unwanted services or products.
  • ZA
    Zorica Angelovska
    Nov 16, 2025
    5.0
    Hassan was super helpful. He went above and beyond to answer all of our questions. Thank you, Hassan!
  • KM
    Kara McIntosh
    Nov 15, 2025
    1.0
    Very rude. And refused to check my account for billing errors. And told me I didn’t know what I was taking about. Horrible. Called Verizon and got it straightened out. The store employees are just dumb.
  • RF
    Rick Farber
    Nov 8, 2025
    1.0
    hideous
  • BS
    Brad Sylvain
    Oct 29, 2025
    1.0
    My 72-year-old mom spent hours today trying to get her new Apple Watch connected, and the only person who truly cared enough to help her was William Morris. He called tech support, talked to corporate, and even went with her from the Verizon store to the Apple store trying to help her resolve the problem. He treated her with kindness and patience the entire time. And how was he thanked? Hismanager fired him for spending “too much time” helping her. That is absolutely disgraceful. This is what’s wrong with customer service today—managers obsessed with sales instead of people. If anyone knows how to reach William Morris, I’d like hire him.
  • CH
    Christian Huynh
    Oct 6, 2025
    1.0
    DO NOT GO!!!! Horrible employees only one nice guy he looks like he’s mixed. the guy that helped me was extremely rude. Told me i was wasting his time and he couldn’t help me by answering the questions i had.. even though that’s his job. Switching out of Verizon by the end of the year because of the horrible experiences I had with every single store. And them raising my prices all the time when I’m under a contract and a so called price lock agreement.
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Frequently Asked Questions About Verizon

What are the Verizon store hours in Palm Beach Gardens?

The Verizon store in Palm Beach Gardens is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Which mobile brands are available at Verizon Palm Beach Gardens?

Verizon carries mobile brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.