Best Buy

Reviews

• JB

  Jess Badgett

  Feb 17, 2026
  5.0
  Huge shoutout to Jonathan for exemplary customer service today. We had an online order “crisis” and he quickly averted the issue into an excellent experience. I could not be more pleased. The store was packed absolutely full and Jonathan still made time to assist me as well as service the needs of other customers. He was running his tale off and really working hard. He turned a serious problem into something that made me excited….and I walked out feeling so grateful for him and the other guys in there. The management team were in meetings but that didn’t derail the guys from working together to problem solve and assist. They deserve raises, a promotion, or just a nice bonus. Truly, truly grateful for the amazing experience derived from an ordering mishap.
• RC

  Ronnie Cravenho

  Feb 12, 2026
  1.0
  Literally walking around the store looking for someone that works here everybody I talk to doesn’t have time absolutely ridiculous. There’s nobody here no customers.
• AC

  Anne Dee Conway

  Feb 7, 2026
  5.0
  The people in this store in Palm Beach Gardens offered to help, had knowledge to share, and were actually nice. I haven't seen this level of customer service and eye contact in a while. Thanks to the gal at the Meta glasses and the guy with the air fryers last Thursday afternoon.
• MB

  Max Baltz

  Feb 3, 2026
  1.0
  Manager goes into card shops and openly admits that he holds onto Pokemon cards and gives them out to coworkers and friends and they’ll never hit the shelves! Don’t ever go here for Pokemon cards.
• JP

  Jackie Pena

  Jan 31, 2026
  5.0
  Josh G went above and beyond to help me order an item online when the store was sold out and the product was extremely hard to find. He took the time to make sure everything was handled correctly and made the whole process stress-free. I truly appreciate how Josh consistently exceeds my expectations every visit. I understand that opening hours can be overwhelming with a rush of customers, but he handles everything with ease, a positive attitude, and genuine professional. He always makes it pleasant to come into this Best Buy, and his customer service is the reason I keep coming back.