Apple The Gardens Mall

3.7
1251 reviews
Get DirectionsCallWebsite

Business Details

3101 PGA Boulevard, Palm Beach Gardens, FL
33410, United States
(561) 273-2160
https://www.apple.com/retail/thegardensmall
GoogleFacebook

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple The Gardens Mall
3101 PGA Boulevard, Palm Beach Gardens, FL
33410, United States

Hours

Reviews

3.7
1,251 reviews
5 stars
686
4 stars
142
3 stars
63
2 stars
42
1 star
318

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and unprofessional service, with instances of rudeness and lack of attention from staff.

Wait Times

Numerous reviews mentioned long wait times for appointments and assistance, leading to frustration among customers.

Store Environment

The store was frequently described as crowded and chaotic, impacting the overall shopping experience.

Product Knowledge

While some employees were praised for their knowledge and helpfulness, many customers felt that staff lacked the necessary expertise to assist effectively.

Mixed Experiences

There were a few positive experiences highlighted, particularly with specific employees who provided exceptional service.
  • BW
    Blake Williford
    1 day ago
    2.0
    I was told it would take $800 to replace the display on my iMac. I fixed it myself in about 15 minutes by disconnecting and reconnecting the ribbon cables to the motherboard... My advice to your technicians - go ahead and give it a few minutes of actually troubleshooting before you have a defeatest attitude "we're going to need to replace the display". I'll give credit to the technician for at least seperating the display assembly.
  • JS
    Juan Saadia
    3 days ago
    5.0
    I went to replace the battery on my iPhone. The customer service was splendid. In two hours I got my new battery up and running
  • AL
    Abdelaziz Lamrini
    Jan 3, 2026
    1.0
    I went to the Apple Store because my computer was damaged. I was told the repair would cost $917, and only after fixing it could I trade it in for $565. A new computer costs around $1,100, so this makes absolutely no sense financially. They rude and unprofessional I
  • WC
    wowzer cow
    Dec 27, 2025
    1.0
    if you want to wait 45 minutes after your scheduled appointment then come here
  • TM
    ThirdScreen Media
    Dec 17, 2025
    1.0
    The absolute worst Apple Store I have ever visited. associates and management are all incompetent, rude and unprofessional. Maybe they feel empowered to work at this mall store! Ahmed the “genius associate” diagnosed the wrong issue and rather than admit fault just kept being condescending and rude! Never again will I or family go near that place!
Read more reviews on Google

Frequently Asked Questions About Apple The Gardens Mall

Where is the Apple The Gardens Mall store located?

The Apple Store is located at 3101 PGA Boulevard, Palm Beach Gardens, FL 33410, United States.

What are the usual operating hours of Apple The Gardens Mall store?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.