Best Buy

Reviews

• GK

  Gabrielle Korman

  2 days ago
  5.0
  Associates in the cell phone department were extremely helpful and spent all the time needed to resolve my many cell phone problems. Aaron was fantastic. His pleasant helpfulness calmed the anxiety that Xfinity failed to provide.
• LX

  LOLFABY XD

  4 days ago
  1.0
  The customer service is so bad these workers are just hanging around not helping, they saw me looking curious, and I walked a couple circles around them and they just looked at me disgustingly like I was about to ask a question excuse me.
• BW

  Bud Wolverton

  Apr 4, 2026
  1.0
  DO NOT PURCHASE ANY COMPUTERS AT THIS LEGACY PALM BEACH GARDENS STORE! My "new" laptop was a factory second. It's cheap because they are defective! I purchased a "new" but defective laptop which MSI the Manufacturer (which acted responsibility) said they would swap out my defective laptop for a new one. This is a few months later after purchase. Best Buy will not swap it out but instead is trying for a second time to repair it. 3 months on and off without a computer. I paid for a new computer but in the end my new computer will be a rebuilt one by Best Buy! BUYER BEWARE! DO NOT BUY COMPUTER ELECTRONICS FROM BEST BUY. Go anywhere else. NOTE: MSI is a responsible company.
• AC

  Albert C

  Apr 3, 2026
  1.0
  Worst customer service ever. Asked an employee named Jared about looking up a product and when asked all he could say is "They don't pay me enough to care about y'all". When it's literally his job.. Happened early morning Friday April 3rd 2026 at cash register.
• VC

  Valery Castro

  Apr 3, 2026
  1.0
  Worst customer service I’ve ever received! The employee Jared was very rude, was mocking me and several other customers anytime we asked him questions about products that showed in stock and showed that were in the system but supposedly they didn’t have it, even though several other customers were able to see the product through the door. They did not try to be helpful or even polite about it.