Visit our store at Pace for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
While some customers praised individual employees for their helpfulness and professionalism, many others reported poor service, rudeness, and unprofessional behavior from staff.
Store Experience
Several reviews highlighted long wait times and disorganization within the store, leading to frustration among customers.
Product Availability
Customers frequently noted issues with product availability, including being told items were out of stock or receiving incorrect information about promotions.
Management Issues
Negative feedback often mentioned unhelpful or rude management, contributing to a poor overall customer experience.
SM
Steve Martin
Feb 6, 2026
1.0
Customer service is deplorable. I had to drive to Pace to get help. 9 mile is the worst
DG
Dennis Grater
Feb 1, 2026
5.0
The guys at this location are the most amazing people. They are very knowledgeable and very helpful and made our transition to the new business account a great experience I recommend this location for all your needs.
NW
Nancy Welch
Jan 14, 2026
1.0
No phone capabilities. If I didn't have a landline I would never be able to call for help in an emergency situation
TW
Todd Williams
Dec 21, 2025
5.0
They were very helpful in getting my issues resolved.
MF
Mein Family
Dec 16, 2025
5.0
My husband and I are traveling from out of state and stopped in the store. The store was very busy, but we were helped very timely and the customer service we received from Matt was fantastic. We got everything we needed and he was super helpful. We are glad we stopped by. We purchased a new Phone on our plan and extended our contract. Matt was knowledgeable and offered us streaming services, which we also got. Thanks!
The Verizon store in Pace, FL is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Pace?
The Verizon store is located at 4788 Highway 90, Ste 1, Pace, FL 32571.
Which mobile phone brands does the Verizon store offer?
The Verizon store offers brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What products and services are available at the Verizon store in Pace?
Products include business cell phones, mobile hotspots, tablets, and laptops. Services offered include mobile plans, wireless internet plans, and voice plans.
Can I pick up my online Verizon order in store?
Yes, online orders can be picked up in store. Verizon also offers free 2-day shipping, express lockers, and same-day delivery where available.
How can I schedule an in-store appointment at the Verizon Pace location?
You can schedule an in-store appointment online via the Verizon website or through the My Verizon app.
What payment methods are accepted at the Verizon store?
Verizon accepts pay by check, debit card, and mobile NFC payments. They do not require cash only and also sell used goods.
Are there food options near the Verizon store in Pace?
Yes, nearby food options include Jersey Mike's Subs, Five Guys, Wendy's, Chili's Grill & Bar, Baskin-Robbins, Papa Johns Pizza, and Dunkin'. You can visit these places before or after your Verizon visit.
What other mobile phone stores are near the Verizon Pace location?
Nearby mobile phone stores include other Verizon locations and a T-Mobile store, which can offer you alternative options within the same area.
Are there any entertainment or shopping venues close to the Verizon store?
Yes, near Verizon you can find Santa Rosa Commons - GameStop, GameStop, and various beauty salons such as GenY Nails and OohLala Nails, making it convenient to shop or relax after your visit.
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