Verizon

4.6
582 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Orlando’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
8185 Lee Vista Blvd, Orlando, FL
32829, United States

Hours

Reviews

4.6
580 reviews
5 stars
501
4 stars
14
3 stars
5
2 stars
5
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and patience, particularly highlighting individuals like Trevon, Alejandro, and Kevin.

Mixed Experiences

While some customers had excellent experiences, others reported significant issues, including poor service, long wait times, and unresolved problems.

Store Issues

Several reviews indicated dissatisfaction with the store's status as an authorized retailer, leading to complications with returns, exchanges, and unexpected fees.

Product Knowledge

Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
  • JM
    jacob montas
    2 days ago
    1.0
    High level of disrespect allowing customers to skip the line after waiting for 2 hours to be seen. I walked up to Jeffery and asked him why he sat with the gentleman who just walked in 10 minutes ago instead of myself as I had clearly already waited 2 hours. He said this guy was here earlier in the day so he wanted to finish with him first. If someone leaves the store for hours and comes back they should definitely wait in the line especially when the wait time is 2 hours. Completely inconsiderate of one's time. You might as well spend the extra time to drive to a different location. They will waste your time here and not care one bit. If i do ever go back I'll make sure to avoid Jeffery who seems to not care about basic level respect.
  • JO
    José Osorio
    2 days ago
    5.0
    Jose muy bueno
  • JD
    Jeffrey Diaz
    6 days ago
    5.0
    This Verizon store is amazing! Top level customer service skills, professionalism, and care! Great A store and manager! I recommend this Verizon store to everyone. They truly put customers first and prioritize their time for customers.
  • MR
    Melida Acevedo Ramos
    Dec 16, 2025
    5.0
    Andrew services was OUTSTANDING. He stayed with us past hours helping us set up our HBO Max account & Netflix. And also his coworker😂!! I think his name was James , both are gentlemen and definitely know how to treat costumers the correct way.
  • CN
    Chozo Ninpo
    Dec 2, 2025
    5.0
    Andrew helped me immensely and really knows his stuff. Got my account upgraded and a new phone for less than what I was originally paying. Make sure to come here even after talking to verizon on the phone so they can go thru each individual charge and discount. I love my new phone! Thank you Andrew!

Frequently Asked Questions About Verizon

Where is the Verizon store located?

The Verizon store is located at 8185 Lee Vista Blvd, Orlando, FL 32829.

What brands of phones can I find at this Verizon store?

You can find phones from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus at this store.