Verizon

4.6
576 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Orlando’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
8185 Lee Vista Blvd, Orlando, FL
32829, United States

Hours

Reviews

4.6
574 reviews
5 stars
496
4 stars
14
3 stars
5
2 stars
5
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some employees received high praise for their professionalism and helpfulness, others were described as rude and unhelpful.

Store Experience

Many customers reported long wait times and poor handling of transactions, leading to frustration and dissatisfaction.

Product Knowledge

Several reviews highlighted a lack of knowledge among staff regarding products and services, resulting in incorrect information being provided to customers.

Sales Practices

There are complaints about aggressive sales tactics and hidden fees, with customers feeling misled about promotions and pricing.

Overall Satisfaction

Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others vowed never to return due to negative experiences.
  • JV
    josephnia vargas
    Nov 14, 2025
    5.0
    José, geoffreay, tiffany excelente atención me encantó el servicio. José, geoffreay, tiffany excelente atención me encantó el servicio
  • MR
    Martha Rivera
    Nov 12, 2025
    5.0
    The best provider ever see and fast , acueste personal, am happy to be part of your company
  • JC
    June C
    Nov 5, 2025
    1.0
    the most worst experience i ever had buying and exchanging a phone in my life, theses ppl in the store don't know what there doing,sat in this store for over 4 hours for a exchange only to come out without any phone cause these idiots charge me sales tax which i paid over a month ago and when i came to exchange a bad phone they told me i didn't pay.and took my phone, left store with no phone for 2 days,,,these ppl in this store are rude and dont know what the hell they are doing and cant even tell what there own coworkers do in the system when its coming to selling phone,,I highly (don't recommend)anyone to TO VISIT this store it was the most terrible experience i ever had buying a phone. don't waist yr time. would never step a foot in this store. if i would be allowed not to leave one star trust me i would, this place doesn't even deserve that.
  • JG
    Jessie Gee
    Sep 19, 2025
    5.0
    The rep was outstanding with his professionalism, patience, and made me feel comfortable. He did an amazing job at finding the value in what was offered and just overall took care of me. Bravo zulu
  • LL
    Luis Lechuga
    Aug 10, 2025
    1.0
    The woman employed this morning at that store does not care for the customers. Why do they hired employees that can’t help customers ???? I will try to avoid this store. Only the black skinny guy over there help me better than the woman. I went there to find out if I need a charger or to replace the laptop ( notebook) they both didn’t say anything about they sell the type of charger that the my laptop needs instead they refer me to go to Lake Nona authorize dealer to replace or return the laptop. I ask for the address in Lake Nona and the woman says “ you can look it up on Google “ then I realize how upset this laptop buying experience I had since on the phone or in person Verizon is the worst cellphone company in the USA. I will switch to Metro PCS.

Frequently Asked Questions About Verizon

Where is the Verizon store located?

The Verizon store is located at 8185 Lee Vista Blvd, Orlando, FL 32829.

What brands of phones can I find at this Verizon store?

You can find phones from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus at this store.