TCC Orlando, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 7822 W Sand Lake Rd.
Yousif and Kenneth received numerous accolades for their exceptional customer service, being described as knowledgeable, patient, and genuinely caring.
Efficiency
Customers frequently noted the quick and efficient service provided by staff, making processes like phone upgrades and plan changes seamless.
Knowledgeable Staff
Reviewers highlighted the staff's expertise in explaining plans and troubleshooting issues, contributing to a positive customer experience.
Store Environment
The store was consistently described as clean and well-organized, enhancing the overall shopping experience.
CB
Chris Beech
2 days ago
5.0
Kenny was super helpful with getting onto a new plan! Thank you!
FA
FeFe Adhami
4 days ago
5.0
I went in with a couple of questions and left with a new phone and lots of knowledge from Yousif. He’s the best thing to happen to Verizon. Employees should be like Yousif. He’s knowledgeable and knows his stuff.
CN
Catherine Ni
5 days ago
5.0
Yousif was fantastic ! Professional and patient … I appreciate him walking me through the process and being patient and kind. Great service.
AE
AKB Exfoliate
Feb 8, 2026
5.0
⭐️⭐️⭐️⭐️⭐️
If I could give more than 5 stars, I absolutely would. Yousif at Verizon didn’t just help us he went above and beyond in every possible way. From the moment we walked in, he was professional, patient, knowledgeable, and genuinely invested in making sure we got exactly what we needed done (and then some).
He explained everything clearly, handled every detail flawlessly, and made what could’ve been a stressful process feel smooth and easy. You can tell Yousif truly cares about his customers and takes pride in his work that level of service is rare these days.
Verizon is lucky to have him. Honestly, management should use Yusuf as the gold standard for customer service. Because of him, we’re leaving not just satisfied, but genuinely impressed. If you’re going to this Verizon location, ask for Yousif you won’t regret it.
DM
Daniel Monzon
Jan 29, 2026
5.0
Grateful for an excellent service at this store! Yousif helped to upgrade my phone today and the process was smooth and easy. He helped me navigate through my options and recommended the best for my budget. The trading and set up of the new phone was very simple and we were out of the store in a very reasonable amount of time. We felt welcomed, valued as a customer and cared for by him to the best of his knowledge. I will drive the distance to this location again just to continue receiving Yousif’s excellent service! He is indeed a great asset to this Verizon store!
What types of devices and services does Verizon at 7822 W Sand Lake Rd offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, and wireless services including 5G for both consumers and businesses.
What are the store hours for Verizon at the Orlando location?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does this Verizon store provide options for in-store and curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup services.
Which brands of phones are available at this Verizon authorized retailer?
The store carries phones from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or service with Verizon Orlando?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What accessibility or payment options are available at this Verizon store?
The store supports in-store shopping and pickup, and accepts debit cards and checks for payment.
What services does Verizon Orlando provide for customers needing phone protection?
They offer Total Mobile Protection and Verizon Protect services to keep your devices secure.
What nearby dining options are available around Verizon Orlando?
Nearby dining includes Noodles & Company, Planet Smoothie, Panera Bread, Amura Akasaka Japanese Restaurant, Sixty Vines wine bar, Bonefish Grill, Chima Steakhouse Orlando, Amura Japanese Restaurant, Akasaka Japanese Restaurant, and Akasaka Sushi.
Are there any nearby stores or services customers might visit in addition to Verizon Orlando?
Yes, nearby places include Bay Hill Florist for flowers and gifts, SEG FL Homes for real estate services, 365 Realty, Dynasty Senior Care, and Barnes & Noble bookstore and cafe.
How can nearby transportation or location references help customers find Verizon Orlando?
The store’s central location near popular spots like the Verizon store and several eateries makes it easy to identify and access. Customers can reference nearby landmarks such as Noodles & Company or Panera Bread when navigating.
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