Verizon

4.6
327 reviews

About

Cell Phone Store
TCC Orlando, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 7822 W Sand Lake Rd.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
7822 W Sand Lake Rd, Orlando, FL
32819, United States

Hours

Reviews

4.6
323 reviews
5 stars
285
4 stars
7
3 stars
1
2 stars
3
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff, particularly highlighting employees like Kenneth, Yousif, and Jeffrey for their helpfulness and professionalism.

Knowledgeable Staff

Many reviews noted the staff's extensive knowledge about products and services, which helped customers make informed decisions.

Efficiency

Customers appreciated the quick and efficient service, with many mentioning how fast their issues were resolved or how quickly they were able to upgrade their phones.

Friendly Atmosphere

The store was described as having a welcoming and friendly atmosphere, making customers feel comfortable during their visits.

Problem Solving

Staff were commended for their ability to effectively troubleshoot and resolve various issues, often going above and beyond to assist customers.
  • TA
    Tunde Abiola
    Nov 13, 2025
    5.0
    Kenny is amazing. He was able to provide a solid customer experience for me and solve my phone issue.
  • LC
    Luis Alfredo J Ugas C
    Nov 13, 2025
    5.0
    Fui a cambiarme de compañía, me atendió el Sr Kennet, todo se hizo rápido y eficaz, la verdad este tipo de personal debe estar regado en todas las tiendas de EEUU, que amable, respetuoso y proactivo este chico.. si buscas una tienda verizon donde te traten con calidad ven a esta! Y si quieres cambiarte de compañía ps definitivamente el trato espectacular de este chico terminará convenciéndote de que estás tomando una buena decisión! Gracias Kennet si llegas a leer esto! No cambies tu manera de comunicarte con tus clientes, lo haces increíble. Mereces ser reconocido por tu gran atención ‼️‼️‼️
  • CW
    Connor Wakefield
    Nov 7, 2025
    5.0
    Thank you so much Kenny for helping through my pre-EDC DISASTER after dropping my phone off a roller coaster at Seaworld. You are a literal lifesaver!!!
  • PH
    pamela hernandez
    Nov 2, 2025
    5.0
    We were assisted by Kenneth, who was extremely kind and helped us change our cell phones. We even bought a new iPad as well. I highly recommend them. Excellent service. 💯
  • SW
    Sean W
    Oct 29, 2025
    5.0
    Yousif did an amazing job taking care of all our needs. He made solid recommendations to sort out our account and handled a few minor issues after the sale like a pro that proves he cares about customer satisfaction. He is our new go to for everything Verizon.

Frequently Asked Questions About Verizon

What types of devices and services does Verizon at 7822 W Sand Lake Rd offer?

Verizon offers the latest smartphones, tablets, Verizon home internet, and wireless services including 5G for both consumers and businesses.

What are the store hours for Verizon at the Orlando location?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.