Business Details
About
Cell Phone Store
TCC Orlando, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 7822 W Sand Lake Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
323 reviews
5 stars
285
4 stars
7
3 stars1
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff, particularly highlighting employees like Kenneth, Yousif, and Jeffrey for their helpfulness and professionalism.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which helped customers make informed decisions.
Efficiency
Customers appreciated the quick and efficient service, with many mentioning how fast their issues were resolved or how quickly they were able to upgrade their phones.
Friendly Atmosphere
The store was described as having a welcoming and friendly atmosphere, making customers feel comfortable during their visits.
Problem Solving
Staff were commended for their ability to effectively troubleshoot and resolve various issues, often going above and beyond to assist customers.
- TATunde AbiolaNov 13, 20255.0Kenny is amazing. He was able to provide a solid customer experience for me and solve my phone issue.
- LCLuis Alfredo J Ugas CNov 13, 20255.0Fui a cambiarme de compañía, me atendió el Sr Kennet, todo se hizo rápido y eficaz, la verdad este tipo de personal debe estar regado en todas las tiendas de EEUU, que amable, respetuoso y proactivo este chico.. si buscas una tienda verizon donde te traten con calidad ven a esta! Y si quieres cambiarte de compañía ps definitivamente el trato espectacular de este chico terminará convenciéndote de que estás tomando una buena decisión! Gracias Kennet si llegas a leer esto! No cambies tu manera de comunicarte con tus clientes, lo haces increíble. Mereces ser reconocido por tu gran atención ‼️‼️‼️
- CWConnor WakefieldNov 7, 20255.0Thank you so much Kenny for helping through my pre-EDC DISASTER after dropping my phone off a roller coaster at Seaworld. You are a literal lifesaver!!!
- PHpamela hernandezNov 2, 20255.0We were assisted by Kenneth, who was extremely kind and helped us change our cell phones. We even bought a new iPad as well. I highly recommend them. Excellent service. 💯
- SWSean WOct 29, 20255.0Yousif did an amazing job taking care of all our needs. He made solid recommendations to sort out our account and handled a few minor issues after the sale like a pro that proves he cares about customer satisfaction. He is our new go to for everything Verizon.
Frequently Asked Questions About Verizon
What types of devices and services does Verizon at 7822 W Sand Lake Rd offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, and wireless services including 5G for both consumers and businesses.
What are the store hours for Verizon at the Orlando location?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does this Verizon store provide options for in-store and curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup services.
Which brands of phones are available at this Verizon authorized retailer?
The store carries phones from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or service with Verizon Orlando?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What accessibility or payment options are available at this Verizon store?
The store supports in-store shopping and pickup, and accepts debit cards and checks for payment.
What services does Verizon Orlando provide for customers needing phone protection?
They offer Total Mobile Protection and Verizon Protect services to keep your devices secure.
What nearby dining options are available around Verizon Orlando?
Nearby dining includes Noodles & Company, Planet Smoothie, Panera Bread, Amura Akasaka Japanese Restaurant, Sixty Vines wine bar, Bonefish Grill, Chima Steakhouse Orlando, Amura Japanese Restaurant, Akasaka Japanese Restaurant, and Akasaka Sushi.
Are there any nearby stores or services customers might visit in addition to Verizon Orlando?
Yes, nearby places include Bay Hill Florist for flowers and gifts, SEG FL Homes for real estate services, 365 Realty, Dynasty Senior Care, and Barnes & Noble bookstore and cafe.
How can nearby transportation or location references help customers find Verizon Orlando?
The store’s central location near popular spots like the Verizon store and several eateries makes it easy to identify and access. Customers can reference nearby landmarks such as Noodles & Company or Panera Bread when navigating.