Business Details
About
Cell Phone StoreTCC
TCC Orlando, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 7822 W Sand Lake Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
334 reviews
5 stars
296
4 stars
7
3 stars1
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Yousif and Kenneth, for their exceptional service, knowledge, and patience.
Store Environment
The store was frequently described as clean, organized, and welcoming, contributing to a positive shopping experience.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making transitions and upgrades seamless for customers.
Knowledgeable Staff
Customers appreciated the staff's expertise in helping them choose the right devices and plans, often going above and beyond to ensure satisfaction.
- AGAlana Golden5 days ago5.0Kenneth was such a great help! I was Very impressed with he quickly solved a problem i had In only 30 minutes. I would Recommend stopping in for and Verizon needs you have. Everyone that works here was willing to help and very friendly. Thank you to the guys that were working today!
- LBLiz BalesDec 31, 20255.0I went in and was helped by Yousif. He was so helpful and informative while fixing my water damaged phone. Thank you for your patience, kindness, and assistance when I was so stressed out.
- CWChris WolfeDec 31, 20255.0Great experience transferring from another service provider. Kenneth made the switch over super easy and efficient.
- BSBebe SDec 20, 20255.0Thank you Yousif Hamdan for your assistance and amazing knowledge of the service! Transitioning from one provider to Verizon was smooth and easy. Will definitely recommend to friends and family
- JAJoyce AndersonDec 17, 20255.0Yousif went beyond the call of duty helping us buy our new phones and then helping us set them up. We are in our 70’s so finding a young man who has both the knowledge and the gift of patience to offer stellar customer service is a special gift! Plus this store is so clean and well organized! Wished we had found this store sooner!
Frequently Asked Questions About Verizon
What types of devices and services does Verizon at 7822 W Sand Lake Rd offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, and wireless services including 5G for both consumers and businesses.
What are the store hours for Verizon at the Orlando location?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does this Verizon store provide options for in-store and curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup services.
Which brands of phones are available at this Verizon authorized retailer?
The store carries phones from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or service with Verizon Orlando?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What accessibility or payment options are available at this Verizon store?
The store supports in-store shopping and pickup, and accepts debit cards and checks for payment.
What services does Verizon Orlando provide for customers needing phone protection?
They offer Total Mobile Protection and Verizon Protect services to keep your devices secure.
What nearby dining options are available around Verizon Orlando?
Nearby dining includes Noodles & Company, Planet Smoothie, Panera Bread, Amura Akasaka Japanese Restaurant, Sixty Vines wine bar, Bonefish Grill, Chima Steakhouse Orlando, Amura Japanese Restaurant, Akasaka Japanese Restaurant, and Akasaka Sushi.
Are there any nearby stores or services customers might visit in addition to Verizon Orlando?
Yes, nearby places include Bay Hill Florist for flowers and gifts, SEG FL Homes for real estate services, 365 Realty, Dynasty Senior Care, and Barnes & Noble bookstore and cafe.
How can nearby transportation or location references help customers find Verizon Orlando?
The store’s central location near popular spots like the Verizon store and several eateries makes it easy to identify and access. Customers can reference nearby landmarks such as Noodles & Company or Panera Bread when navigating.