Verizon

4.7
471 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Orlando’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
16727 E. Colonial Dr, Orlando, FL
32820, United States

Hours

Reviews

4.8
466 reviews
5 stars
432
4 stars
5
3 stars
1
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and going above and beyond to assist with their needs.

Mixed Experiences

While many reviews highlighted excellent service, some customers reported negative experiences with specific representatives and issues with service quality.

Product Knowledge

Customers appreciated the staff's ability to explain products and services thoroughly, helping them make informed decisions.

Store Environment

The store was generally described as clean and well-organized, contributing to a positive shopping experience.

Billing Issues

Several customers expressed frustration over unexpected charges and billing discrepancies, indicating a need for clearer communication regarding costs.
  • CS
    Claire Sourwine
    Oct 30, 2025
    5.0
    Andrew was wonderful and handled everything excellently!!!!
  • NJ
    Nishka James
    Aug 17, 2025
    5.0
    I met with Iholanda and she was super kind! She was patient and very thorough through my upgrading process. I haven’t updated my phone in over 5 years so I had forgotten how the process went but she explained everything to me and we even engaged in enlightening conversation while we waited for the transfer of information from phone to phone to be done. I am happy with my purchase and Iholanda was definitely exceptional.
  • DC
    DeAndre Cunningham
    Jul 7, 2025
    5.0
    sabrina's did great
  • CB
    Courtney Benson
    Jun 12, 2025
    5.0
    I’m a senior citizen and I was very lost in Orlando. My phone stopped charging and I was lost for a couple hours. Until I ran into a Verizon sign. I met Kevin, who was wonderful and found exactly what I needed to charge my phone and got my GPS working again. He not only helped me get the charger, he got me directions to get home, and made sure the charger was working. Overall, amazing experience!
  • JW
    Jonathan Watson
    Apr 14, 2019
    5.0
    Polite , kind and professional;

Frequently Asked Questions About Verizon

Where is the Verizon store located on East Colonial Drive in Orlando?

The Verizon store is located at 16727 E. Colonial Dr, Orlando, FL 32820.

What brands of smartphones can I find at the Verizon store on East Colonial Drive?

You can find Apple, Samsung, Google, Motorola, LG, HTC, and Asus smartphones at this Verizon store.