Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Orlando for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
333 reviews
5 stars
196
4 stars
26
3 stars
20
2 stars
11
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising staff for being friendly and helpful, while others report rude and unprofessional behavior from certain employees.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided excellent assistance, but there were also complaints about unhelpful and uninformed employees.
Management Issues
Multiple reviews mention poor management practices, including lack of support for staff and customers, leading to unresolved issues.
Long Wait Times
Customers frequently reported long wait times for service, contributing to frustration during their visits.
Sales Practices
There are concerns about aggressive upselling and misleading information regarding plans and promotions, leading to dissatisfaction among customers.
- JTJaileene Tavarez6 days ago5.0My cousin and I went yesterday to obtain service with Verizon, and we were assisted by Adam. Adam demonstrated amazing customer service, patience, transparency, and integrity in his role. Adam thank you for the amazing customer service. You made us feel very comfortable with our purchase. We need more people like you in customer service. We wish you success in everything you do at Verizon. I couldn’t not pass by the opportunity to highlight good service when received, and Adam did exactly that!
- SMSteven MosesJan 3, 20265.0Jose at the Verizon Millenia store was incredibly kind, patient, and knowledgeable over several days of helping me. He took a lot of time to walk through options and never rushed the process. Thanks to his effort, I ended up with exactly the price I was hoping for—highly recommend asking for him.
- KMKeith MitchellDec 19, 20251.0Waited 15 for assistance with upgrading two lines of the 5 lines i have and adding a watch...a complete wast of time, useless and unhelpful. You would think 8 years with a $400 a month bill would get you some respect and deals...its dosen't. Needless to say i did buy anything. And left pissed off! Time to move on to another provider...
- CMClaire McLaughlinDec 17, 20255.0This store had amazing service everyone in there was so nice and helpful. The worker who helped me was named dai and she was very professional and kind
- LOLazaro OrozcoDec 5, 20255.0Gracias por tu gran trabajo Alex, estuvimos como 5 horas por nuestro cambio de compañía y él fue demasiado profesional y amable, nos ayudó a todo lo que necesitábamos y cumplió con todas nuestras necesidades, gracias por tu servicio ⭐️⭐️⭐️⭐️⭐️ y por favor cambien las sillas jajaja para un tiempo de espera hay que tener unas más cómodas
Frequently Asked Questions About Verizon
What are the Verizon store hours at 4782 Millenia Plaza Way, Orlando?
The Verizon store in Orlando is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I buy the latest 5G smartphones like iPhone 15 and Samsung Galaxy S23 at this Verizon store?
Yes, this Verizon store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What products and services does the Verizon Orlando store provide?
The store provides mobile plans, wireless Internet plans, voice plans, and sells business cell phones, mobile hotspots, tablets, and laptops from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon Orlando store offer online order pickups or delivery options?
Yes, customers can shop online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
How can I schedule an appointment at the Verizon store in Orlando?
You can schedule an in-store appointment through the My Verizon app or by visiting Verizon's website store locator for this location.
What payment methods are accepted at Verizon Orlando?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash-only transactions.
Does the Verizon Orlando store provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at the Verizon store for all customers.
What nearby dining options are available around the Verizon store at 4782 Millenia Plaza Way?
Nearby restaurants include Chipotle Mexican Grill, Pho 813 (Vietnamese), Zoes Kitchen (Mediterranean), Pei Wei (Asian), Wendy's, McDonald's, Zaxby's, Pollo Tropical, Panda Express, Duffy's Sports Grill, and Pizza Hut Express, offering a variety of cuisines to enjoy before or after your visit.
Are there any nearby healthcare facilities around the Verizon store in Orlando?
Yes, nearby healthcare locations include HCA Florida Millenia Emergency, Millenia ER a Department of Osceola Regional Medical Center, and Dr. Raymond Forehand Optometrist for medical and emergency services.
What other retail stores are located near the Verizon Orlando store?
Nearby retail options include Target Store Orlando-Millenia, Shoe Carnival, Mattress Firm, Jared jewelry store, Sleep Number mattress and furniture store, and Target Optical for eyewear and optometry services.