Visit our store at Orlando for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Nick, Alexander, and Cathy for their outstanding service.
Billing Issues
Several reviews highlighted problems with billing practices, including misleading pricing and unexpected charges, leading to frustration among customers.
Store Experience
While some customers reported positive experiences with quick service and helpful staff, others expressed dissatisfaction with long wait times and unhelpful responses to their issues.
Product Knowledge
There were mixed reviews regarding staff knowledge, with some customers noting helpful assistance while others experienced a lack of expertise in resolving technical issues.
LT
Luis Torres
1 day ago
1.0
Mala atención duran demasiado con cada cliente y hay que esperar demasiado!! Literalmente lo peor!!
AR
Albert Acosta Ramirez
Dec 24, 2025
5.0
Nick is the man. Helped me switch and was transparent with me about everything.
SS
Sky Selly
Nov 8, 2025
5.0
Nick is very kind and went beyond my expectations.
GG
Gabe “Cory” Graham
Nov 8, 2025
5.0
Alexander is so awesome, he saved my day! My service is actually cheaper with Verizon and better service! Thx sooo much!!
RD
Robert Dunham
Nov 8, 2025
5.0
I walked into the Verizon store in Waterford lakes talked to Alexander and almost automatically saved me $80 on my bill. Got a new phone internet. TV. Awesome people. Great service. Thanks alexander
The Verizon store in Orlando is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones can I find at the Verizon Orlando store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Orlando store, including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Does the Verizon store in Orlando offer 5G connectivity?
Yes, Verizon provides 5G network services and offers the latest 5G smartphones at their Orlando location.
Can I schedule an in-store appointment at Verizon Orlando?
Yes, you can schedule your in-store appointment online or through the My Verizon app for convenient service at the Orlando store.
What delivery and pickup options are available for Verizon orders in Orlando?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for online orders.
Which mobile plans and services does Verizon Orlando provide?
Verizon Orlando offers mobile plans, wireless internet plans, and voice plans tailored to both personal and business needs.
What payment methods does Verizon Orlando accept?
Verizon Orlando accepts payment by check, debit card, and mobile NFC payments; cash-only payments are not required.
How can nearby places like Vespr Coffee Bar enhance my visit to Verizon Orlando?
After shopping or scheduling an appointment at Verizon Orlando, you can enjoy a coffee or wine at Vespr Coffee Bar nearby, making your visit more enjoyable and convenient.
Are there any wellness or beauty services near Verizon Orlando?
Yes, nearby places such as Ideal Image Waterford Lakes and Maxim Nails & Day Spa provide medical spa and beauty services you can visit before or after your Verizon store trip.
What nearby real estate services are available around Verizon Orlando?
Several real estate agents and agencies, including Keyla Rivera Realtor, La Rosa Realty Premier, and others, are located near Verizon Orlando if you're interested in property services.