Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Orlando for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
313 reviews
5 stars
157
4 stars
34
3 stars
14
2 stars
18
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and willingness to assist, particularly highlighting individuals like Cathy, Brenda, and Alex.
Mixed Experiences
While some customers had positive interactions, others reported negative experiences, including issues with misleading pricing and poor service.
Store Environment
The store was generally described as clean and welcoming, but some customers noted discomfort due to inadequate seating.
Technical Support Issues
Several reviews mentioned dissatisfaction with the technical support provided, including unresolved issues and lack of knowledge from staff.
Billing Concerns
Multiple customers expressed frustration over billing practices, including unexpected charges and lack of transparency regarding fees.
- SSSky SellyNov 8, 20255.0Nick is very kind and went beyond my expectations.
- GGGabe GrahamNov 8, 20255.0Alexander is so awesome, he saved my day! My service is actually cheaper with Verizon and better service! Thx sooo much!!
- RDRobert DunhamNov 8, 20255.0I walked into the Verizon store in Waterford lakes talked to Alexander and almost automatically saved me $80 on my bill. Got a new phone internet. TV. Awesome people. Great service. Thanks alexander
- RRRobespierre ReyesOct 7, 20255.0Cathy was amazing! We came looking for Brenda but Brenda refer us to Cathy and she was not wrong! Cathy was so amazing! Her customer service was AMAZING! Very caring - very polite - never pushy for a sale - extremely helpful - definitely some one I will come back to.
- PJPorchia JohnsonSep 21, 20255.0I came in on a really tough day with a broken sim card. Brenda was super professional and really helped. Thanks so much!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Orlando?
The Verizon store in Orlando is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones can I find at the Verizon Orlando store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Orlando store, including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Does the Verizon store in Orlando offer 5G connectivity?
Yes, Verizon provides 5G network services and offers the latest 5G smartphones at their Orlando location.
Can I schedule an in-store appointment at Verizon Orlando?
Yes, you can schedule your in-store appointment online or through the My Verizon app for convenient service at the Orlando store.
What delivery and pickup options are available for Verizon orders in Orlando?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for online orders.
Which mobile plans and services does Verizon Orlando provide?
Verizon Orlando offers mobile plans, wireless internet plans, and voice plans tailored to both personal and business needs.
What payment methods does Verizon Orlando accept?
Verizon Orlando accepts payment by check, debit card, and mobile NFC payments; cash-only payments are not required.
How can nearby places like Vespr Coffee Bar enhance my visit to Verizon Orlando?
After shopping or scheduling an appointment at Verizon Orlando, you can enjoy a coffee or wine at Vespr Coffee Bar nearby, making your visit more enjoyable and convenient.
Are there any wellness or beauty services near Verizon Orlando?
Yes, nearby places such as Ideal Image Waterford Lakes and Maxim Nails & Day Spa provide medical spa and beauty services you can visit before or after your Verizon store trip.
What nearby real estate services are available around Verizon Orlando?
Several real estate agents and agencies, including Keyla Rivera Realtor, La Rosa Realty Premier, and others, are located near Verizon Orlando if you're interested in property services.