Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Orlando for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
455 reviews
5 stars
243
4 stars
52
3 stars
32
2 stars
21
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness and professionalism, others reported rude and dismissive behavior from employees.
Sales Experience
Many customers had positive experiences with sales representatives who were knowledgeable and attentive, but there were also complaints about misinformation and lack of assistance during the sales process.
Store Management
The performance of store management received criticism, with several reviews highlighting unprofessional behavior and poor handling of customer issues.
Technical Support
Customers expressed frustration with the technical support provided in-store, citing unresolved issues and lack of effective solutions.
Overall Satisfaction
Overall satisfaction varies significantly; while some customers had excellent experiences, others reported severe dissatisfaction and vowed to take their business elsewhere.
- LJlorenza JuliaNov 10, 20255.0Federico at Verizon was absolutely amazing! He helped me transfer my number and set up my new phone, and even when we ran into a few payment issues, he stayed so patient and kind through the whole process. He made everything easy and stress-free. Thank you, Federico, for your outstanding service!
- ESem sNov 1, 20252.0Walked in and barely got any help from the sales guy. One word answers about everything. I was looking to upgrade. Keep looking everywhere but me.
- KLKristen Knight LoveOct 20, 20255.0Walked in very apprehensive with a three year old phone, literally falling apart. Walked out happy because of the exceptional customer service from Mike and Daren. I feel I walked out with a great phone, for an even better deal, with insurance coverages I didn't know I needed and I'm happy to have it all.
- AAAlejandroOct 19, 20255.0I went today looking for the internet service, I got what I was looking for but also a very big smile because of the costumer service. The store was full and they managed to do an awesome job. Very happy to go to this store. Thank you for the service.
- MAMaria Van AllenSep 27, 20255.0Everything about my experience at this Verizon store was pleasant today. There was a very short wait time for a Saturday afternoon. Donald made sure to tell us about all of our options moving forward with my phone. I never once felt overwhelmed or pressured to buy a phone I did not want. He was a little shocked that I wanted the bright green version of the Google Pixel, but he didn't judge : )
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Orlando on weekdays?
The Verizon store in Orlando is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment to visit the Verizon store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient shopping experience.
What mobile brands does the Verizon Orlando store offer?
The store offers a variety of brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services are available at the Verizon store in Orlando?
Services include mobile plans, wireless internet plans, and voice plans for both personal and business needs.
Does Verizon Orlando offer in-store pickup and delivery options?
Yes, Verizon Orlando offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
What payment methods are accepted at the Verizon Orlando store?
Verizon accepts checks, debit cards, and mobile NFC payments. Cash-only payments are not required.
Where is the Verizon store located in Orlando?
The Verizon store is located at 3742 E Colonial Dr, Orlando, FL 32803, USA.
What nearby restaurants can I visit before or after shopping at Verizon Orlando?
Nearby dining options include Chevy's Fresh Mex Restaurants, Domino's Pizza, Noodles & Company, Olive Garden Italian Restaurant, and Sea Thai Restaurant.
Are there any nearby automotive services near the Verizon Orlando store?
Yes, Firestone Complete Auto Care and Take 5 Oil Change are nearby for any tire or oil change needs.
What other mobile phone stores are close to Verizon Orlando?
Sprint Store and Batteries Plus Bulbs, which offer mobile phones and repair services, are located nearby.