Geek Squad

3.8
63 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
4601 E Colonial Dr, Orlando, FL
32803, United States

Hours

Reviews

3.8
63 reviews
5 stars
41
4 stars
2
3 stars
3
2 stars
3
1 star
14
  • VM
    Viviana Mazzei
    Oct 1, 2025
    1.0
    I haven't shopped at Best Buy or used geek squad in a while and now I remember why. I purchased an Alienware monitor for graphics work and was skeptical bc there were reviews of dead pixels and screens going black. Well, my screen went black. My laptop was recognizing an external display but monitor screen totally black. I bought the 4 year protection plan so I brought the monitor in to geek squad and they refused to send it in under my warranty bc there was a tiny crack on the very edge of the monitor. I had never even noticed it, and probably happened while I was transporting the monitor to geek squad bc I've never moved that monitor off my desk. If that's what caused a $700 monitor to break then fine I'll take it up with Alienware. But the geeks refused to even send it in and just argued with me for an hour about how any physical damage basically negates the protection plan. Every time I've used Greek squad it's been a terrible experience. I don't think they once actually fixed anything for me.
  • MM
    Ms Mo McIntosh
    Jun 7, 2025
    5.0
    Today I had appointment at 2pm, to have my tablet and phone checked. Mr. Leo helped me, he was very patient, courteous and helpful. This is my second great experience at this Geek Squad location. Leo was very knowledgeable and savvy with both my devices. Thank you so much. I really appreciate good customer service. Monique
  • AB
    Alfredo “locashmen” Bartlett
    Jan 14, 2020
    1.0
    Website is off line to make service appointment to your device. No live chat is available due to website off line.
  • EL
    edward Lopes
    Feb 14, 2017
    5.0
    Been to this location already. Great prompt service. Was on the phone with Christian who was fantastic! answered all my questions involving my s7 edge and left me feeling confident in the service I was seeking. Thanks again Christian!!!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 4601 E Colonial Dr offer?

Geek Squad provides tech repair, setup, and support services including computer, cell phone, data recovery, appliance, and television repair.

How can I schedule a service with Geek Squad at this location?

You can schedule service either in-store at 4601 E Colonial Dr or online through their website.