I haven't shopped at Best Buy or used geek squad in a while and now I remember why. I purchased an Alienware monitor for graphics work and was skeptical bc there were reviews of dead pixels and screens going black. Well, my screen went black. My laptop was recognizing an external display but monitor screen totally black. I bought the 4 year protection plan so I brought the monitor in to geek squad and they refused to send it in under my warranty bc there was a tiny crack on the very edge of the monitor. I had never even noticed it, and probably happened while I was transporting the monitor to geek squad bc I've never moved that monitor off my desk. If that's what caused a $700 monitor to break then fine I'll take it up with Alienware. But the geeks refused to even send it in and just argued with me for an hour about how any physical damage basically negates the protection plan. Every time I've used Greek squad it's been a terrible experience. I don't think they once actually fixed anything for me.
MM
Ms Mo McIntosh
Jun 7, 2025
5.0
Today I had appointment at 2pm, to have my tablet and phone checked. Mr. Leo helped me, he was very patient, courteous and helpful. This is my second great experience at this Geek Squad location. Leo was very knowledgeable and savvy with both my devices. Thank you so much. I really appreciate good customer service. Monique
AB
Alfredo “locashmen” Bartlett
Jan 14, 2020
1.0
Website is off line to make service appointment to your device. No live chat is available due to website off line.
EL
edward Lopes
Feb 14, 2017
5.0
Been to this location already. Great prompt service. Was on the phone with Christian who was fantastic! answered all my questions involving my s7 edge and left me feeling confident in the service I was seeking. Thanks again Christian!!!
What services does Geek Squad at 4601 E Colonial Dr offer?
Geek Squad provides tech repair, setup, and support services including computer, cell phone, data recovery, appliance, and television repair.
How can I schedule a service with Geek Squad at this location?
You can schedule service either in-store at 4601 E Colonial Dr or online through their website.
What are the store hours for Geek Squad at 4601 E Colonial Dr?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What is the contact phone number for Geek Squad in Orlando?
You can reach Geek Squad at +1 407-894-5003 for inquiries or to schedule an appointment.
Does Geek Squad have a social media presence?
Yes, Geek Squad can be found on Facebook at https://www.facebook.com/641327399303527 under the name Geek Squad.
Are there any special promotions or deals currently offered by Geek Squad?
Geek Squad is featuring Black Friday Deals, which can be viewed on their website.
What nearby stores can customers visit when they come to Geek Squad at 4601 E Colonial Dr?
Customers can visit Best Buy, Magnolia electronics store, Havertys Furniture, and Futon Planet, all located nearby at 4601 E Colonial Dr.
What dining options are available near Geek Squad at 4601 E Colonial Dr?
Nearby dining includes Linda's La Cantina steakhouse, Korea House Korean barbecue restaurant, and Long John Silvers Seafood® for casual seafood meals.
Are there fitness or wellness centers near Geek Squad in Orlando?
Yes, customers can visit Warrior ONE Orlando for yoga and cycling classes, Rock Hard Fitness gym, Spectrum Group Lift yoga studio, and Spectrum Physical Therapy for active life services.
What nearby transportation or assistance options can help customers get to Geek Squad?
Though not explicitly listed, nearby businesses like Heavy Haulers Orlando (towing service) and CoinFlip Bitcoin ATM (financial services) offer additional support in the vicinity, making the area convenient for visitors.