Geek Squad

2.7
55 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
845 N Alafaya Trl, Orlando, FL
32828, United States

Hours

Reviews

2.7
55 reviews
5 stars
18
4 stars
6
3 stars
1
2 stars
1
1 star
29
  • EK
    Ed Kozak
    Dec 2, 2025
    1.0
    After being unable to make an appointment to drop off a warranty repair, I drove 30 miles to the closest store only to find 1 employee who would only tell me she had an opening 8 hours later! What a joke
  • RK
    rex kuntz
    Aug 26, 2025
    1.0
    Why is it you can't call the store directly to schedule an appointment?
  • VM
    Victor M
    Jan 8, 2023
    5.0
    Best Buy Geek Squad with a very professional team and is a good thing to have for installation and warranty.
  • GB
    Garrett Beaver
    Dec 22, 2018
    1.0
    Horrible Store. Geek squad employees are very rude.
  • AW
    Annalea Williams
    Sep 5, 2018
    1.0
    Let me preface this by saying I am a server so I understand customer service and how customers can suck and cause issues but If I could give zero stars I would. I went in with a battery problem and they told me I needed to install updates so I said okay... I waited there for 2 hours for these updates to load, the man who was helping me said if I turned off my computer while it was updating there was a 50/50 chance it wouldn't work again so I couldn't leave. The man who was helping me left, didn't say anything to me and I did not see him the rest of my time there. another geek squad employee came over and unplugged my computer after I already waited 2 hours so the updates stopped. I waited 2 hours for my computer to be the exact same as when I entered. I am not happy and would not recommend this geek squad to anyone.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Orlando provide?

Geek Squad offers tech repair, setup, and support services including computer, cell phone, appliance, and electronics repairs, as well as data recovery and computer support.

Where is Geek Squad located in Orlando?

Geek Squad is located at 845 N Alafaya Trail, Orlando, FL 32828, United States.