Mixed feedback on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for being rude or inattentive.
Product Availability
Customers noted a good selection of electronics, but some mentioned a lack of inventory and specific items being out of stock.
Pricing
Many reviews highlighted competitive pricing and good deals, particularly during sales events like Black Friday.
Store Experience
The store was described as well-organized and clean, but some customers experienced long wait times and poor service during busy periods.
MD
MARIA EUGENIA DIBELLO
2 days ago
4.0
Varios productos...pero fue dificil alguien que hable en castellano y pueda explicar ciertas especificaciones de los productos...su uso en otro país y varios..
MA
Maximiliano Agüero
Jan 4, 2026
5.0
Compre una PC con Cyberpowerpc, me la recomendaron en el local de OBT y realmente me ha resultado mucho más de lo esperado. La atención en el local y el producto que me recomendaron cumplieron al 100% mis expectativas
OG
Os Garcia
Dec 29, 2025
5.0
Vianni is the definition of excellent customer service—she was patient, knowledgeable, and genuinely cared about helping us find exactly what we were looking for. She really knocked it out of the park! If you’re stopping by this location, definitely look for her. Thank you, Vianni, for making our shopping trip so easy and enjoyable
MM
Machiavelli_
Dec 26, 2025
5.0
Sean janiola one of the best digital specialist so far. He went above and beyond to make sure everything went smoothly with my purchase. Answered all my questions and even made sure they have some items in stock for my camera. Give that men a raise.
FL
Fernando Lemos
Dec 22, 2025
1.0
Pior atendimento em 47 anos de vida. Aguardamos 1 hora ninguém veio nos atender, é a segunda tentativa nesta vinda em Orlando, não recomendo para ninguém, em especial a Best Buy Flórida Mall. Funcionários desinteressados.
Reavaliem a política de atendimento ao cliente, me senti lesado