Best Buy

4.4
10426 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
8350 S Orange Blossom Trl, Orlando, FL
32809, United States

Hours

Reviews

4.4
10,426 reviews
5 stars
6,492
4 stars
2,422
3 stars
909
2 stars
231
1 star
372

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff, others reported rude and unprofessional behavior from certain employees.

Product Selection

Customers appreciated the wide variety of electronics available, though some noted a decline in stock and selection compared to previous visits.

Pricing

Prices were generally considered reasonable, with some customers highlighting good deals and promotions, while others felt certain items were overpriced.

Store Experience

The store environment received positive remarks for being clean and organized, but some customers experienced long wait times and crowded conditions.

Expertise

Several reviews highlighted the expertise of staff members, particularly in assisting with technology purchases and providing knowledgeable recommendations.
  • IH
    Iberto Hernandez
    4 days ago
    1.0
    We went to the store looking to buy a refrigerator. They have a large selection of them and the prices are competitive. So we asked the sale person for the cost of delivery, setup the new unit and taking away the broken ones and we were told that they have to provide all my personal information like phone number email and house address in order to get that information wich I think was not necessary but according to him no way around.... so we went somewhere else and expend our money at a place with better service.
  • CG
    Christian Garcia
    Nov 14, 2025
    1.0
    Bad look when I am the only person in line to checkout and not one but THREE associates had their 5 minute personal conversation cut short by me waiting for them to finish to ring up my purchase. So sorry for wanting to shop here while you three were not not on break at the checkout having your conversation about your Friday night.
  • MF
    Mike Frith
    Nov 10, 2025
    1.0
    I've been coming to this store for close to 30-years, but the last few trips there, including just yesterday on 11/9/25, have me questioning their customer service or lack thereof. I went there to buy a stove and not one person helped. Some guy was stocking shelves, so not sure if he was a Best Buy employee, but he didn't even lift his head up in my direction (7-feet away) for over 20-minutes. After asking some woman in appliances, I waited another 15-minutes without even an acknowledgement. I could have been flipping around on the carpet and I'm sure the employees would just walk around me. I went home and placed my order with Home Depot. It was worth the extra $20. I would have paid $200 more to not have to deal with employees who can't look up and say, "Can I help you?" I will never go back.
  • NF
    Nathan Fogle
    Nov 8, 2025
    5.0
    This place is hallarious!! I bought a Starlink they said they need to get ot delivered from the warehouse. I asked, "how did they get it from the warehouse so fast?" They answered, "the warehouse is behind those doors." It's in the Store!! Lol FYI if you want to hear car audio stuff, the things are never plugged in or configured Must come and see!!
  • AA
    Angel
    Nov 3, 2025
    1.0
    Aunque los productos que tiene son bastante buenos, la atención post venta me la deben. En abril 2025, compre varios equipos en esta tienda estando de paseo en Orlando, y hace una semanas atrás uno de los equipos presentó falla de fabrica. El fabricante esta dispuesto a cambiar el equipo y me ha pedido el recibo de compra. Llevo dos semanas solicitando me compartan el recibo de mi compra y no pueden hacerme llegar el documento por ningún medio. No vivo en Usa ni soy residente así que deberían enviarme el documento por email pero no logran enviarlo. Que lastima que un procedimiento tan sencillo como este sea tan complejo. Hasta no tener una solución a este problema, mi calificación será de una estrella.

Frequently Asked Questions About Best Buy

What products does Best Buy at 8350 S Orange Blossom Trl offer?

Best Buy offers TVs, computers, appliances, and more, along with expert advice and Geek Squad support.

What are the regular store hours for Best Buy in Orlando?

Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.