Feedback on customer service is mixed; while some customers praised helpful staff, others reported poor service and unhelpful employees.
Product Variety
Customers appreciated the wide selection of electronics, but some noted a lack of variety in certain categories, particularly electronics.
Pricing
Prices were described as high by some customers, while others found good deals and competitive pricing.
Store Experience
The shopping experience varied; some customers enjoyed quick service and easy navigation, while others faced long waits and difficulty finding assistance.
Staff Knowledge
Many customers highlighted the knowledge and helpfulness of staff, particularly in technical departments like Geek Squad.
DD
Deb
1 day ago
1.0
Best buy is the most deceitful corporation!! They cancel a protection plan without the consent of the customer. They lie saying they send emails they never bother to send. They admit it’s their mistake, tell you they will send an email within 48-72 hours to answer for reinstatement to then retract on their words!
I will never buy anything from this vendor again! To think I was a loyal customer for more than 20 years and this is the way they treat customers? Liers, Liers, Liers!!!
Steer away from this store! They don’t have anything other stores don’t have!
CP
Chris Prat
5 days ago
5.0
Had an amazing experience at Best Buy 😎 Caio was really knowledgeable on the products I was looking for, he walked me through the steps and made sure all my questions were answered. I’ll definitely be back
JT
Jillian Terrell
Nov 15, 2025
1.0
Came in to buy a new gaming laptop. I went and found the one I was ready to purchase, but the new employee had trouble finding it and the other employee took way too long to help him.
After they finally got the box down, the staff almost seemed like they didn’t want me to look at the box?
Then we finally get to check out and of course I get hit with the onslaught of updates, office, protection plans, Best Buy membership…
Absolutely horrible experience, another nail in the coffin for brick and mortar stores, buy online instead!
JW
John W
Nov 14, 2025
5.0
I did a interstate purchase for delivery. The electronics tech Alex Barria at the Orlando store on Osceola Parkway was very helpful with my buying experience. Answered all the questions I asked. The item purchased arrived at the Orlando address on time and was not damaged.
KS
Keith S
Nov 11, 2025
5.0
I'm quite surprised but it seems like Best Buy figured out how to outlast everyone else and still compete on price. I hadn't been in years until recently because I just buy most stuff on Amazon. But I needed something quick and went to Best Buy and was surprised at how nicely laid out the stores still are (they seem very fresh) and even more surprised that the prices are competitive with online. I've purchased several things over the last couple months and they beat or had the same prices I could find online. Nice surprise. I'll keep going whenever I need something and not be worried it'll cost more. Also, much better service than online if you have questions.
What types of products can I find at Best Buy Orlando on Millenia Blvd?
Best Buy offers TVs, computers, appliances, and more, with expert advice and Geek Squad support available in-store.
What are the store hours for Best Buy at 4155 Millenia Blvd, Orlando?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer in-store pickup and curbside pickup?
This Best Buy location offers in-store pickup. However, curbside pickup is not available.
Is the Best Buy store wheelchair accessible?
Yes, Best Buy at 4155 Millenia Blvd has a wheelchair accessible entrance.
Can I get my electronics repaired at this Best Buy location?
Yes, this store offers Geek Squad service repair for electronics.
What payment methods are accepted at Best Buy Orlando Millenia Mall?
Best Buy accepts debit cards and does not require cash-only payment.
Are there any nearby dining options to visit before or after shopping at Best Buy Millenia Blvd?
Yes, nearby restaurants include Village Tavern, CRAVE, Duffy's Sports Grill, Mimi’s Cafe, Chick-fil-A, and TGI Fridays for a variety of dining choices.
What nearby car dealerships and automotive services are close to Best Buy at Millenia Blvd?
Nearby automotive services include Orlando INFINITI Service, Moke America Orlando, Jaguar Orlando, Aston Martin Orlando, and Lotus Orlando, offering repair and vehicle options.
Are there nearby shopping options to combine a trip with Best Buy at Millenia Blvd?
Yes, visitors can also shop at Target Store Orlando-Millenia and browse other nearby retailers like Jared jewelry and CVS Pharmacy.
How can nearby locations help me find Best Buy at 4155 Millenia Blvd?
Best Buy is near Millenia Mall Bridge and electronic stores like Geek Squad and T-Mobile, which can help you orient yourself when visiting.