Staff is always prompt upon arrival, several employees throughout the years have answered and helped me with my questions and inquiry. Even during an emergency, they were able to assist quickly and understood.
MB
Mark Burrell
Apr 2, 2026
1.0
I tried to return an SD external drive but was told the return period was 15 days, not the 30 days I was told at the time of purchase. Their customer service policies are confusing, their personnel assured me I had 30 days. Impossible to reach the store by phone. I’m done with Best Buy.
BJ
Blake Jdke
Apr 1, 2026
5.0
My day leaving this store wasn't just good, it was EXCEPTIONALLY GOOD, through the assistance of Adonis ( he actually made my day and I've been elated through the whole night ) i found a monitor that met my requirements without breaking my bank! He went above and beyond his duties to assist me, while others in the store tried giving me one word responses and a lackadaisical attitude, he stepped up when I needed help and boy I found the right one, please best buy, acknowledge his willingness to spend extra time with customers to ensure they have a good experience, as he truly bared with me for around 30-45 mins of very specific and tedious tasks, he's a real one to both the company and the customers.
MC
Melissa Caro
Mar 31, 2026
1.0
If I could leave zero I would, I went into Best Buy To buy a system for my car, no one even came out to greet me. I stood there aimlessly walking around, even asked for help and no one ever came. What is the purpose of Best Buy I can do this online they suck.
JE
Jay Eatz
Mar 29, 2026
2.0
Pretty average experience, honestly.
They won’t fix anything older and instead try to steer you toward buying something new you probably don’t need. That part was frustrating.
If you’re dealing with an older device, just be aware—you might not get the help you’re expecting.
You’re honestly better off going to a local repair shop instead.
What are the operating hours of Best Buy at 845 N Alafaya Trl in Orlando?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer in-store and curbside pickup services?
Best Buy offers in-store pickup but does not currently provide curbside pickup at this location.
What types of products can I find at the Best Buy in Orlando?
You can shop for TVs, computers, appliances, and more, with expert advice and Geek Squad support available.
Is the Best Buy store wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
Does Best Buy provide electronics recycling and service repair?
Yes, Best Buy offers electronics recycling and service repair services at this location.
What payment methods are accepted at Best Buy?
Best Buy accepts debit cards and paychecks, and does not require cash-only payments.
What nearby restaurants can I visit before or after shopping at Best Buy?
You can visit nearby restaurants such as Fresh Kitchen, Little Greek Fresh Grill, and Tin & Taco for a variety of dining options.
Are there any beauty or spa services close to Best Buy?
Yes, nearby you can find beauty and spa services like Charlotte Tilbury, Ulta Beauty, and Benefit Cosmetics BrowBar.
Which nearby stores specialize in electronics and computer repair?
Nearby electronics and repair stores include the Geek Squad and Magnolia electronics store, perfect for additional tech needs.
Is there public transit or parking information available for Best Buy's location?
While specific transit info isn't detailed, Best Buy is located in a shopping area near Waterford Lakes Town Center where parking is typically available, making it convenient to access by car.
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