Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Okeechobee, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2105 S. Parrott Avenue.
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with many specific mentions of employees like Chris, Garrick, and Julissa.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, with several customers noting that their issues were resolved in a timely manner.
Professionalism
The employees were frequently described as professional and courteous, contributing to a positive customer experience.
Knowledge
Customers appreciated the staff's expertise, particularly in resolving technical issues and providing guidance on phone features.
MF
Mik Falor
6 days ago
5.0
Garrick it truly amazing he helped have a smooth transition into upgrading my new phone and entertained me with jokes all the way through it
BA
Benjamin Avila
Feb 17, 2026
5.0
I was in your store here. In Okeechobee Florida a Yong man here Vance Denton was really helpful my phone was really a mess and I have a hart monitor on it without it could probably not make it to the hospital i was very impressed with the young man
BM
Bertha Mershimer
Feb 13, 2026
5.0
I truly appreciate the service I got at your Verizon store today, the young man name was Chris. A patient and understanding young man was the one helping me. Thanks Chris!!!
JO
James Oconnor
Feb 11, 2026
5.0
Stopped by the Verizon store in Okeechobee this morning. I was having a problem with my old android. Thought if they can't fix it maybe I'll hop over to T-mobile and see what they have. I was greeted promptly by Garrett. He went to work on it. In spite of my incessant babbling while worked he was able to fix me up. I was impressed. He was polite, pleasant, and professional. And patient! I'm staying with Verizon. Thank you Garrett
RM
Ruthie Mcquady
Feb 10, 2026
5.0
Was having issues with my Galaxy S25 Ultra while I was in Okeechobee,FL. I was helped by a young man in the store named Diego Rodriguez. He was amazing. I have never in my 30 plus years of bei g a VERIZON customer been helped by a more knowledgeable employee. He showed me more about my phone than I ever thought possible.He was so helpful. I give him an A+ recommendation for service, courtesy and knowledge
VERIZON has a top notch employee in Mr.Rodriguez. I have never left a VERIZON store as satisfy as I was today. Thank you!!