Business Details
12450 Sr 54, Odessa, FL
33556, United States
Certified by Verizon • Feb 22, 2026
(813) 279-7073
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Odessa, FL. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
270 reviews
5 stars
219
4 stars
10
3 stars3
2 stars2
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Jerry and Dimitri, for their helpfulness, patience, and professionalism.
Knowledgeable Staff
Several reviews highlighted the staff's expertise in technology and ability to assist with various issues, making the experience smoother for customers.
Mixed Experiences
While many had positive interactions, some customers reported inefficiencies and poor service, particularly regarding trade-ins and store management.
Store Hours Issues
Multiple customers expressed frustration over inconsistent store hours, with reports of the store closing early despite posted hours.
Sales Practices
Some reviews indicated concerns about aggressive sales tactics and unclear pricing, leading to dissatisfaction with the purchasing process.
- PHPJ Houdyshell4 days ago5.0The Verizon agent Dimitris was amazing. He was very patient. Very thorough walked us through every step of the process for purchasing a new phone, disconnecting an old one and buying accessories. It was a pleasure working with him very professional.
- SBSandra BaileyJan 7, 20265.0Tech very knowledgeable and was able to activate phone where this could not be done on the phone
- TATheresa AlbrechtDec 22, 20255.0Dimitri was amazing! He was patient and helpful with all my questions!
- MBMichael BritoDec 22, 20255.0Great store, even better staff. I walked in confused about my Verizon order and, for reasons I still can’t explain, brought my toddler who was in full meltdown mode. Screaming, tantrum, the whole show. A Wendy’s cheeseburger was deployed as a peace offering, which helped… briefly. Through all of this, Dimitri somehow kept his cool, expedited everything, and got me in and out with a brand-new phone in record time. Absolute legend. Love the phone, loved the service. A++ for Dimitri—thank you!
- KPKj Adames (PUSH:FUTURE)Nov 29, 20252.0Inefficient. Staff needs to be more helpful. Strongly recommend going to an official Verizon store to avoid wasting time.
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Certified February 22, 2026Yext Knowledge Graph
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