About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Odessa, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
264 reviews
5 stars
214
4 stars
10
3 stars3
2 stars1
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, especially Jerry, for being helpful, knowledgeable, and providing excellent service.
Professionalism
Several reviews highlighted the professionalism and patience of staff members, particularly in assisting customers with upgrades and billing issues.
Positive Experiences
Numerous customers reported great experiences, often mentioning how staff made the process enjoyable and stress-free.
Billing Issues
Some customers expressed frustration with billing discrepancies and issues related to promotions and trade-ins.
Store Hours
A few reviews noted inconsistencies with store hours, leading to customer inconvenience.
- HKHamilton KoebruggeOct 13, 20255.0Jerry is wonderful. This store really changed my view on walking into the store
- DRDaphne ROct 9, 20255.0Dimitri helped me upgrade into a great promotion ! Thought I would pay a lot, walked out happy and ready to face the world. This is my store forever now
- SSStacie SOct 5, 20255.0I had a great experience in my store Jerry was wonderful very knowledgeable. And extremely patient with me.
- MWmichelle weaverOct 4, 20255.0Aubrey and Jerry were awesome to work with! They helped me so much and were very knowledgeable. They explained every detail and their customer service was excellent. Highly recommend! 😊
- JPJulie ParrilloSep 22, 20255.0Jerry was very helpful and professional! I would highly recommend him if you need help with purchasing a new phone or Apple Watch. I am so glad that I took his advice and that he encouraged me to upgrade.
Frequently Asked Questions About Verizon
What products and services does Victra, the Verizon Authorized Retailer in Odessa offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. They also provide services such as new lines, upgrades, new devices, and accessories.
What are the store hours for Victra in Odessa, FL?
Victra is open Monday through Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 12:00 PM to 6:00 PM.
What payment options are accepted at Victra in Odessa?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra offer in-store pickup for orders?
Yes, Victra offers in-store pickup service for customers.
What brands of devices and accessories can I find at Victra?
Victra sells products from brands like Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
How can nearby places like Club Pilates or Dental Care at Trinity Lakes enhance my visit to Victra?
You can combine your visit to Victra with a workout session at Club Pilates or schedule a dental appointment at Dental Care at Trinity Lakes, making efficient use of your time in the area.
Are there nearby dining options around Victra in Odessa for before or after my visit?
Yes, nearby restaurants include Wendy's, ZENSHI Handcrafted Sushi, China Chef, Moe's Southwest Grill - Trinity, Culver's, Tropical Smoothie Cafe, and The Hungry Greek where you can enjoy a meal.
Can I visit nearby stores like Publix Super Market at Shoppes at Trinity Lakes during my visit to Victra?
Yes, you can conveniently visit Publix Super Market, Publix Liquors, Publix Pharmacy, and other shopping options at Shoppes at Trinity Lakes located near Victra.
Does Victra support electronic recycling?
Yes, Victra offers electronic recycling services for customers looking to dispose of devices responsibly.
What languages are supported by the staff at Victra in Odessa?
Victra provides service in both English and Spanish to accommodate a diverse customer base.