Verizon

4.9
225 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Ocala, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2785 Nw 49th Ave.

Details

  • Curbside pickupNot available

Location

Verizon
2785 Nw 49th Ave, Ocala, FL
34482, United States

Hours

Reviews

4.9
221 reviews
5 stars
217
4 stars
0
3 stars
0
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional service provided by Andrew and Cody, highlighting their professionalism and helpfulness.

Knowledgeable Staff

Many reviews noted the staff's extensive knowledge about products and services, which contributed to a smooth customer experience.

Positive Atmosphere

The store was described as having a welcoming and friendly environment, making customers feel comfortable during their visits.

Efficient Processes

Customers appreciated the quick and efficient service, with many noting that their transactions were handled smoothly and without hassle.

Highly Recommended

Numerous customers expressed their intention to recommend the store to others, citing their positive experiences with the staff.
  • CM
    Carol Maginn
    4 days ago
    5.0
    Andrew Gonzales went ABOVE AND BEYOND to help my mom and I to upgrade our old outdated devices with all the bells and whistles at the very best price with all the special incentives. Andrew also helped mom to update her plan, convert it to autopay and add me to the account in case anything is needed. It’s been difficult to do things for mom when I live 1000 miles away but Andrew is now like a part of our family. Mom had some questions about the new phones as called Andrew ON HIS DAY OFF and he still took the call! So now we are connected no matter where we are! Definitely run to this Verizon Wireless store. You’ll be in the best most caring and capable hands with Andrew Gonzales!
  • TT
    Trenton
    4 days ago
    5.0
    Kenton was very patient very helpful he was very professional and took his time to assist multiple people with all issues and I would very much recommended him and this store
  • CM
    Cora McCreadie
    Nov 12, 2025
    5.0
    This Verizon is the place I shop. I had no clue how to set up my phone or how to transfer my data. Kenton showed me and my husband how to do the steps and completed it for us. 10/10 service. Very helpful and sweet. Will be back!
  • CC
    Carl Cooper
    Nov 12, 2025
    1.0
    I went to the store to inquire about Wi-Fi. There was a gentleman sitting outside and asked how can you help me? I told him that the sun was bright out here and the weather is not good because it’s very cold. Could we go and inside and look at what he had to offer. He said that there’s a counter at the door that counts the amount of people that come in and he’s required to sell something if I go in for commission if not he gets in trouble so he has to help me outside on the sidewalk and not allow me inside the store unless I gave him my Social Security number apply for an account then we can go inside and see what was available I thought he was joking. He said absolutely not that I had to talk to him outside. I couldn’t go in the store unless I gave him my Social Security number and open an account. I explained to him that was not a good policy and have a nice day.
  • LS
    lillian strumolo
    Nov 10, 2025
    5.0
    Cody was very courteous and knowledgeable about his product and explained everything in simple language I could understand I’m not a technical when it comes to computers or software phones You should be very glad to have him as one of your employees

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Ocala offer?

Verizon Wireless Zone offers the latest devices, including smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides services such as new lines, upgrades, bill payments, device activation, and Verizon Wireless plans.

Where is Verizon Wireless Zone located in Ocala?

It is located at 2785 Nw 49th Ave, Ste 107, Ocala, FL 34482.