Business Details
3451 Sw College Rd, Ocala, FL
34474, United States
Certified by Verizon • Feb 22, 2026
(352) 237-3434
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/florida/ocala/ocala-1082022
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Ocala for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
1,130 reviews
5 stars
655
4 stars
129
3 stars
94
2 stars
56
1 star
196
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being rude, dismissive, or unhelpful, particularly towards existing customers.
Staff Performance
While some employees received praise for their helpfulness and knowledge, others were criticized for their lack of assistance and professionalism.
Long Wait Times
Numerous reviews mentioned long wait times for service, leading to frustration among customers.
Store Management
Several customers expressed dissatisfaction with store management, citing issues with staff behavior and overall store operations.
Mixed Experiences
While some customers had positive experiences with specific employees, many others reported negative interactions, indicating inconsistency in service quality.
- SHScotty HernandezFeb 18, 20265.0I liked it a lot there. And every employees are great people. I love going there
- MRMr. S (Honest Reviewer)Feb 7, 20262.0Poor customer service.
- ABAlba BrionesJan 24, 20261.0My phone has not worked since the outage. They are telling me its my fault and need to by a new phone. How is signal issues my fault? Not customer service nor in store are helping with what they caused.
- ELEdward LewisJan 8, 20261.0I don't understand that these people couldn't turn off a Samsung notification that keeps coming up on my tablet, considering I don't have a Samsung account
- JBjim brewerJan 1, 20261.0Very poor customer service. Before we were ever checked in was told nothing could be done to help. My wife and I both have a Verizon Acct. Under our decent spouse. I had been in twice trying to switch acct. Into my name and both time was told they had done it. Both times it failed. Third visit was told it can't be done at store had to do on phone with Verizon support. Support said the couldn't that would have to go to store and open new acct. and transfer number to new acct. That old acct. would go away without a number tied to it. So back to store fourth time and was told no way they can do anything to help. That support was wrong and they can't help. By now so feed up with Verizon. Long story short we went to Verizon store out Hwy 200 out by Top Of World to franchise store. With in a short time James M. said he could help fix our issue. In closing when you deal with people that really don't care about the customer this is the service you get. And when you deal with someone that understand the only reason they have a job is to service the customer your results are greatly changed. Take it for what is worth. Jim Brewer
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Ocala?
The Verizon store in Ocala is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Which mobile brands does the Verizon store in Ocala carry?
The store carries popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services are offered at the Verizon Ocala store?
The store offers mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.
Can I schedule an appointment online before visiting the Verizon Ocala store?
Yes, you can schedule an in-store appointment online for added convenience.
Does Verizon Ocala offer in-store pickup or delivery options?
Yes, Verizon Ocala provides in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What products does Verizon Ocala offer for business customers?
They offer business cell phones, mobile hotspots, tablets, and laptops.
Are there any nearby restaurants where I can eat before or after visiting Verizon Ocala?
Yes, nearby restaurants include Chick-fil-A Ocala, Bob Evans, Ruby Tuesday, Perkins American Food Co., Panda Express, Storming Crab, and Nothing Bundt Cakes.
What nearby medical or dental services are close to Verizon Ocala?
Nearby dental services include Motto Clear Aligners, Aspen Dental - Ocala, and Chandani Desai. Weight Watchers also provides health and medical services.
Are there any shopping or entertainment options near Verizon Ocala?
Yes, nearby shopping and entertainment options include Barnes & Noble bookstore and coffee shop, Chuck E. Cheese arcade and pizza restaurant, and Park Centre Commons shopping center.
How can I use public transit or landmarks to find the Verizon store in Ocala?
While specific transit stations are not listed, the Verizon store is located at 3451 SW College Rd, Ocala, near well-known restaurants like Chick-fil-A and Bob Evans, and shopping centers such as Park Centre Commons, which can help in locating the store.
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Certified February 22, 2026Yext Knowledge Graph
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