Brand Certified
Best Buy
4.0(4659 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
2499 SW 27th Ave, Ocala, FL
34471, United States
Certified by Best Buy • Feb 22, 2026
(352) 237-7995
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/fl/ocala/2499-sw-27th-ave-862.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
4,659 reviews
5 stars
2,528
4 stars
953
3 stars
472
2 stars
220
1 star
486
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, although some reported poor experiences with specific employees.
Product Availability
Customers expressed disappointment with the limited selection of products in-store, particularly in categories like movies and music.
Geek Squad Experience
The Geek Squad received mixed reviews; while some praised their efficiency and professionalism, others reported long wait times and poor service.
Online Service Issues
Several customers highlighted frustrations with the online ordering system and customer service, citing difficulties in communication and order fulfillment.
Store Management
There were complaints about the management and organization of the store, particularly regarding customer wait times and employee attentiveness.
- BFBlessed Trinity Ocala, FLFeb 19, 20265.0I had a great experience with Chris at Best Buy in Ocala, FL. He provided excellent customer service — very pleasant, knowledgeable, and genuinely helpful throughout the entire process. He went above and beyond by personally bringing my purchase out to my truck, which I truly appreciated. It’s rare to find that level of service these days. Thank you, Chris, for making the experience so easy and positive!
- GSGrettel SanchezFeb 18, 20261.0Muy mal trato en esta tienda .El personal de reparaciones es lo más grosero e inexperto que puedes encontrar en este lugar .No tienen suficientes atendiendo en el lugar realmente y una experiencia horrible
- FMFelix MatosFeb 15, 20261.0They leave you in the dark on a repair for for an iPhone for two weeks don’t offer an update and when you call for one no one can give you and answer . Do not recommend
- EEEleanorFeb 9, 20261.0We ordered a gas range from Best Buy in Ocala, FL. The order process went well. They gave us a delivery date of 2/9 to arrive between 1-5. We'll, it is now after 7pm and no sign of them. Called Customer Service and got put thru to Home Services at an off-site location which took a long time getting back to us and then said they tried to call the driver but couldn't get thru. Called several times and spoke to several people telling us the same thing. No way to speak to a manager or supervisor. My husband took out our old range himself earlier today to make it easier for the drivers. I have been sick and need my prescription picked up by my husband who was going to pick it up but planned do it after the delivery. Our community has a front gate that closes at 8pm. No idea if they are coming or not. Needless to say, I won't be ordering appliances from Best Buy ever again! The off-site customer service just called after 8:00 saying they can't deliver til Thursday! We canceled the order.
- HBHalley BennettFeb 6, 20261.0I made an appointment days in advance and took time off of work just to be told my laptop was 2 months passed the five year window to order parts. Of course they don't want to tell you that before the appointment so they can try to sell you a new device. Such a waste of time.
Frequently Asked Questions About Best Buy
What are the regular store hours for Best Buy in Ocala?
Best Buy in Ocala is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Ocala, FL?
Best Buy is located at 2499 SW 27th Ave, Ocala, FL 34471.
Does Best Buy Ocala offer curbside pickup?
Yes, Best Buy Ocala provides curbside pickup services for your convenience.
Can I get in-store repair services at Best Buy Ocala?
Yes, Best Buy Ocala has service repair available through their Geek Squad support.
Is the Best Buy store in Ocala wheelchair accessible?
Yes, this Best Buy store has a wheelchair accessible entrance.
What types of products and services does Best Buy Ocala offer?
Best Buy Ocala sells TVs, computers, appliances and more, along with expert advice and Geek Squad support.
Are appointments required to shop or get services at Best Buy Ocala?
No, appointments are not required to shop or receive services at Best Buy Ocala.
Which nearby places can customers visit after shopping at Best Buy?
After visiting Best Buy, customers might enjoy a meal at nearby Captain D's, The Honey Baked Ham Company, or Kotobuki Japanese Steak House.
Where can customers get office supplies or printing services near Best Buy Ocala?
Staples, located close to Best Buy Ocala, offers printing services and office equipment.
Are there any nearby places that offer tech or computer repair services around Best Buy Ocala?
Yes, Geek Squad is nearby and provides IT service, computer repair, and mobile phone support.
Brand Certified Facts from Best Buy
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Certified February 22, 2026Yext Knowledge Graph
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