Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 18491 Tamiami Trail in North Port, FL 34287
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
404 reviews
5 stars
305
4 stars
30
3 stars
10
2 stars
8
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Erwin, Curtis, and Ryan.
Efficiency
Several reviews highlighted quick and efficient service, with customers noting they were in and out in a short time.
Staffing Issues
Multiple customers expressed frustration over understaffing, particularly during busy times, leading to long wait times and inadequate service.
Sales Practices
There were complaints about misleading sales tactics, including unexpected fees and pressure to purchase unnecessary accessories.
Mixed Experiences
While many had positive experiences, there were also significant complaints about poor service and unprofessional behavior from some employees.
- SFScott Farmer5 days ago5.0Irwin was awesome and he saved me money which I appreciated.
- DSDavid SpisakDec 28, 20255.0After some problems after minor maintenance at a Verizon Store in NC, the local Verizon (Russell Cellular) office in North Port, asked a few questions, listened closely and fixed our problem in just a few minutes. Our tech, David was. attentive, and knowledgeable. He fixed the problem and we were on our way in a few minutes. We appreciate his help.
- KBKaren BassettDec 15, 20255.0Our sales rep Erwin was fantastic! Clearly explained everything, was friendly and professional! We made an appointment a head of time so we had time to do all the prep work. More expensive than previous carrier but well worth it.
- DFDarel FordDec 13, 20255.0Dave was fantastic and had more patience than anyone I have ever dealt with. He made sure everything was taken care of to complete the deal
- EDEdel DiazNov 25, 20251.0On Sunday, I went to this store to update my phone. When I entered, there was only one employee doing his best to assist everyone. There were six people waiting, and in the end, I had to leave because the process was taking too long. How is it possible that such a busy store on Sundays only has one employee working? I am giving 1 star to the store's management, but I am giving 5 stars to the employee who did his best.
Frequently Asked Questions About Verizon
Where is the Verizon store located in North Port, FL?
The Verizon store is located at 18491 Tamiami Trail, North Port, FL 34287.
What are the operating hours of the Verizon store in North Port?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What products and brands does Russell Cellular offer at this Verizon Authorized Retailer?
They provide Verizon Wireless services and sell smartphones, tablets, accessories, smartwatches, and prepaid plans from brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
Does the Verizon store offer in-store pickup for orders?
Yes, the store offers in-store pickup services.
What payment options are accepted at Russell Cellular's Verizon store?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can customers contact the Verizon store in North Port?
Customers can call +1 941-426-7777 or email northport.fl@russellcellular.com for inquiries.
Are there any nearby banks for customers visiting the Verizon store who may need banking services?
Yes, nearby banks include Crews Bank & Trust and Charlotte State Bank & Trust, conveniently located for customers needing financial services.
What shopping options are available near the Verizon store for customers who want to shop before or after their visit?
Nearby shopping options include Bealls Outlet, Ulta Beauty, Five Below, Hobby Lobby, and Ross Dress for Less, offering a variety of clothing, beauty supplies, and more.
Are there dining options close to the Verizon store in North Port?
Yes, Buffalo Wild Wings is nearby, providing American cuisine and a bar atmosphere for customers looking to eat before or after shopping.