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Brand Certified

Verizon

4.6
(760 reviews)

Business Details

(727) 372-2355

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is New Port Richey’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep New Port Richey connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
8718 Trouble Creek Rd, New Port Richey, FL
34653, United States

Hours

Reviews

4.6
760 reviews
5 stars
654
4 stars
33
3 stars
13
2 stars
7
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, patient, and helpful, with specific mentions of employees like Corey, Adrian, and Abe for their exceptional service.

Billing Issues

Several reviews highlighted problems with billing, including unexpected charges and miscommunication about promotions, leading to customer dissatisfaction.

Store Experience

Customers appreciated the welcoming atmosphere and efficient service at the store, although some reported long wait times and complicated processes.

Product Knowledge

Staff were frequently noted for their expertise in explaining products and services, helping customers make informed decisions.
  • KK
    Kayla
    Feb 19, 2026
    5.0
    I had a great experience at this Verizon store! The staff was incredibly friendly, patient, and knowledgeable. They took the time to explain my options without any pressure and helped me find exactly what I needed for the whole family! The process was quick and stress-free (after we got our transfer codes from boost, happy to be leaving them behind!) and they even made sure everything was set up before I left. It’s rare to find customer service this good these days. I’ll definitely be coming back and recommending this store to friends and family! A big thank you to Noah and Jay!!
  • AD
    Alec Dunfee
    Feb 15, 2026
    5.0
    My wife and I were in the market for new phones and also thought we were paying a little too much for 2 paid off phones. Jay greeted us and took great care of us. Was very pleased with him and the experience. 10/10 recommend!
  • JJ
    Jenna Jackson
    Dec 29, 2025
    5.0
    Ab completely hooked me up! So many lines and such a confusing ask, he upgraded my phones, got me a new line, dealt with all of the BS I threw at him…Ab is incredible. Ask for him first if you go to the Little Rd/Trouble Creek location!
  • KD
    Kirk Decker
    Dec 16, 2025
    5.0
    Not being tech savvy, I was in a pickle with my phone. I downloaded an app that changed my phone appearance by jumbled icons, loss of clock, etc. De'shon was able to reset all easily to the prior screens and also solved an unrelated issue I had redeeming my NFL Sunda Ticket
  • AM
    Anthony Millek
    Dec 12, 2025
    5.0
    ⭐⭐⭐⭐⭐ Excellent experience at this location. Shelby was exceptional when I signed up—knowledgeable, patient, and genuinely helpful. When I returned the next day, the manager answered all my questions, resolved my concerns, and assured me he would take care of any billing issues if my first bill came in higher than quoted. I drove past a closer Verizon location due to a previous bad experience, and I’m glad I did. This store is clearly well managed, and the staff is welcoming, knowledgeable, and professional. After nightmares with T-Mobile, it’s refreshing to finally feel confident in the service. Highly recommend.

Frequently Asked Questions About Verizon

What services does Verizon at 8718 Trouble Creek Rd offer?

Verizon at 8718 Trouble Creek Rd offers wireless sales assistance, device upgrades for Apple, Samsung, Google Pixel, Motorola, Verizon plans, accessories, exclusive services, and bill payment in-store.

Which brands of smartphones can I find at this Verizon store?

You can find brands like Apple, Samsung, Motorola, Google, LG, HTC, and Asus at this Verizon store.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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