Verizon

4.9
523 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, 5G, smartphones, tablets, smart watches, 5G, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones, Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Naples, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2116 Tamiami Trl N.

Details

  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Verizon
2116 Tamiami Trl N, Naples, FL
34102, United States

Hours

Reviews

4.9
513 reviews
5 stars
486
4 stars
10
3 stars
2
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Michael, Matt, and Jay.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.

Efficient Service

Many reviews highlighted the quick and efficient service, with minimal wait times even during busy periods.

Problem Resolution

Staff were noted for their ability to resolve issues effectively, with several customers expressing satisfaction with how their problems were handled.

Product Knowledge

Employees demonstrated strong knowledge of products and services, helping customers make informed decisions.
  • BD
    Brad Douglas
    4 days ago
    5.0
    Huge shoutout to Michael at the Verizon store! He made switching from AT&T (which has the worst service in Southwest Florida) to Verizon unbelievably easy. Michael knew every plan, every detail, and every solution — he’s honestly a master at what he does. The whole visit felt smooth and stress-free: no pressure, no confusion, no upsell games. Just clear answers, great service, and someone who actually listens. We left with the right plan, the right phones, and zero regrets. If you want a buying experience that actually feels good, go see Michael. Highly recommend!
  • DC
    Donald Costello
    4 days ago
    5.0
    My wife and I were both having trouble with our phones. It was a technical issue. Mike and Tommy were able to correct the problems. They were so kind and professional. They have proven to be a valuable asset to Verizon. Thank you
  • JM
    Joyce Morris
    Nov 4, 2025
    5.0
    I had a terrific experience at this store. Michael and tommy helped me a lot with figuring out how to use my phone.
  • JJ
    Jerry
    Nov 4, 2025
    5.0
    The manager Michael helped me set up my Google pixel 8 hands free voice setting. Very clean store and the employees are friendly.
  • JH
    Jim Herrmann
    Nov 1, 2025
    5.0
    TOM WENT OVER AND ABOVE to help my wife and l on our purchase of the new phones. He explained everything perfectly!!!

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Naples offer?

Verizon Wireless Zone in Naples offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for consumers and businesses.

Where is the Verizon Wireless Zone store located in Naples?

The store is located at 2116 Tamiami Trl N, Naples, FL 34102, USA.