Business Details
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Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Naples, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2116 Tamiami Trl N.
Details
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
538 reviews
5 stars
511
4 stars
10
3 stars2
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Michael, Tommy, and Matt.
Efficiency
Many reviews highlighted the quick and efficient service, with customers noting that their issues were resolved promptly and without hassle.
Store Environment
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Expertise
Staff demonstrated a strong understanding of products and services, providing clear explanations and solutions to customer inquiries.
- DBDavid Boothby2 days ago5.0Must read! With so many Verizon options, how do you pick? Don’t. Just go here and ask for Malakai. Starting with free upgrade to current iPhone, then saving us over $40/mth - REPEAT $40/mth - for total savings of $2k inc cost of two phones. To be clear, Malakai (and Tommy) did not have to go the extra mile. But they were HAPPY to do it! That’s the difference maker. Now to service. A++++. We left the store with brand new phones ready to use and they were happy to help with anything else we needed to get up and running. Just go here. Don’t think about other options!
- MSMeg StepanianJan 5, 20265.0We ALL agree! Store 2116 on Tamiami Trail in Naples is THE best!!! Tommy is wholly dedicated to outstanding customer service. He sets the cans do tone for the whole team! Thank you for making this challenging transition to my new phone a joy!
- CTCynthia TormeyJan 5, 20265.0Went in to ask about upgrading my iPhone and Tommy was so knowledgeable, patient and professional. Had a ton of questions answered and walked out completely setup with plan in place and everything completely transferred over! Thanks again for your expertise😎
- IAIleana AldereteJan 4, 20265.0Tommy was outstanding! He spent nearly three hours with us and was incredibly kind, patient, and helpful the entire time. He even followed up the next day to make sure everything was working properly. His professionalism really stood out—you could tell he genuinely cared about ensuring we had a great experience, not just in the moment, but throughout our entire journey with Verizon. Highly recommended, and if you visit, be sure to ask for Tommy.
- STSam TroyDec 27, 20255.0I usually dread going to Verizon but Michael was super helpful and patient with my family and I - can’t thank him enough. We were on the fence about switching providers and he gave us all our options (and not at all in a “salesperson” salesy sort of way), we’ll be staying with Verizon for now. Thank you!!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Naples offer?
Verizon Wireless Zone in Naples offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for consumers and businesses.
Where is the Verizon Wireless Zone store located in Naples?
The store is located at 2116 Tamiami Trl N, Naples, FL 34102, USA.
What are the operating hours of Verizon Wireless Zone in Naples?
The store is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 5 PM.
Does Verizon Wireless Zone offer in-store pickup?
Yes, Verizon Wireless Zone offers in-store pickup services.
How can I contact Verizon Wireless Zone in Naples?
You can reach them by phone at +1 239-263-2720 or email at wz1013@wireless-zone.com.
Can I schedule an appointment with Verizon Wireless Zone in Naples?
Yes, appointments can be scheduled online at https://wirelesszone.com/appointments/.
What brands and devices are available at Verizon Wireless Zone in Naples?
They offer devices and accessories from Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and more.
Is the Verizon Wireless Zone store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What nearby places can I visit before or after shopping at Verizon Wireless Zone?
Nearby you can visit Luxe Nail Lounge for a beauty treatment, Dorona steakhouse for dining, and Naples Beach for relaxation.
Are there nearby amenities that make accessing Verizon Wireless Zone easier?
Yes, there are various nearby retailers and services like JCPenney, a bank (Fifth Third Bank), and several beauty salons that can streamline your visit to the area.