Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Naples, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2116 Tamiami Trl N.
Details
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
513 reviews
5 stars
486
4 stars
10
3 stars2
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Michael, Matt, and Jay.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Efficient Service
Many reviews highlighted the quick and efficient service, with minimal wait times even during busy periods.
Problem Resolution
Staff were noted for their ability to resolve issues effectively, with several customers expressing satisfaction with how their problems were handled.
Product Knowledge
Employees demonstrated strong knowledge of products and services, helping customers make informed decisions.
- BDBrad Douglas4 days ago5.0Huge shoutout to Michael at the Verizon store! He made switching from AT&T (which has the worst service in Southwest Florida) to Verizon unbelievably easy. Michael knew every plan, every detail, and every solution — he’s honestly a master at what he does. The whole visit felt smooth and stress-free: no pressure, no confusion, no upsell games. Just clear answers, great service, and someone who actually listens. We left with the right plan, the right phones, and zero regrets. If you want a buying experience that actually feels good, go see Michael. Highly recommend!
- DCDonald Costello4 days ago5.0My wife and I were both having trouble with our phones. It was a technical issue. Mike and Tommy were able to correct the problems. They were so kind and professional. They have proven to be a valuable asset to Verizon. Thank you
- JMJoyce MorrisNov 4, 20255.0I had a terrific experience at this store. Michael and tommy helped me a lot with figuring out how to use my phone.
- JJJerryNov 4, 20255.0The manager Michael helped me set up my Google pixel 8 hands free voice setting. Very clean store and the employees are friendly.
- JHJim HerrmannNov 1, 20255.0TOM WENT OVER AND ABOVE to help my wife and l on our purchase of the new phones. He explained everything perfectly!!!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Naples offer?
Verizon Wireless Zone in Naples offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for consumers and businesses.
Where is the Verizon Wireless Zone store located in Naples?
The store is located at 2116 Tamiami Trl N, Naples, FL 34102, USA.
What are the operating hours of Verizon Wireless Zone in Naples?
The store is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 5 PM.
Does Verizon Wireless Zone offer in-store pickup?
Yes, Verizon Wireless Zone offers in-store pickup services.
How can I contact Verizon Wireless Zone in Naples?
You can reach them by phone at +1 239-263-2720 or email at wz1013@wireless-zone.com.
Can I schedule an appointment with Verizon Wireless Zone in Naples?
Yes, appointments can be scheduled online at https://wirelesszone.com/appointments/.
What brands and devices are available at Verizon Wireless Zone in Naples?
They offer devices and accessories from Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and more.
Is the Verizon Wireless Zone store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What nearby places can I visit before or after shopping at Verizon Wireless Zone?
Nearby you can visit Luxe Nail Lounge for a beauty treatment, Dorona steakhouse for dining, and Naples Beach for relaxation.
Are there nearby amenities that make accessing Verizon Wireless Zone easier?
Yes, there are various nearby retailers and services like JCPenney, a bank (Fifth Third Bank), and several beauty salons that can streamline your visit to the area.