Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Naples, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
316 reviews
5 stars
269
4 stars
8
3 stars
5
2 stars1
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like John, Gabe, and Emily for their exceptional service.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, making the purchasing process easier and more informative.
Positive Experiences
Numerous reviews reflected positive experiences, with customers expressing satisfaction with their purchases and the overall service received.
Efficiency
Several customers appreciated the efficiency of the service, with many noting quick resolutions to their issues and smooth transactions.
Long Wait Times
Some customers reported long wait times and poor organizational management during busy periods, leading to frustration.
- DGDiane D GoldmanOct 24, 20255.0Great service friendly people our favorite Verizon store
- DTDiane ThompsonOct 23, 20255.0The guys who helped me were super nice, efficient, and got me exactly what I needed. Thank uou for a most pleasant experience
- KKKirsten KrowickiOct 16, 20255.0We loved our experience with John at Verizon onTamiami trail, was outstanding. His knowledge and patience is outstanding. Thank you John
- MMmegan mirowskiOct 14, 20255.0Got my new phone ordered! Everything was explained out clearly and what costs would be! Will be back to pick up everything!
- PCPamala CleavelandSep 30, 20255.0I had an amazing morning buying a phone at the Verizon store on 10265 Tamiami north and 103rd location. Just wanted to see how much it would cost to upgrade my iPhone 11 which was starting to have issues. The plans were many. They walked me through so many and I decided to get a new phone there with a great plan. An offer I couldn’t refuse! But it was all made possible and easy with the help of Tania and Pablo. Tania has worked with Verizon for years and could explain everything clearly. Great experience. Thank you
Frequently Asked Questions About Verizon
What types of products can I find at Verizon in Naples, FL?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What services are available at the Verizon Authorized Retailer in Naples?
Services include new lines, upgrades, new devices, and accessories with knowledgeable store consultants to assist.
What are the store hours for Verizon at 10265 Tamiami Trl N?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon in Naples offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup service for customer convenience.
Which payment methods does Verizon accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands are available at Verizon Naples?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and popular accessory brands like Otterbox and JLab.
Is the Verizon store located near any restaurants where I can grab a meal?
Yes, nearby is Hungry Howie’s Pizza and Subs where customers can enjoy pizza and subs before or after their visit.
Are there any beauty or spa services close to the Verizon store in Naples?
Yes, guests can visit Asian Beijing Spa, Cinderella Nail Spa, or Mills Master Barbershop nearby for beauty and spa services.
Can I find other mobile phone retailers near the Verizon store in Naples?
Yes, Cricket Wireless and Cellphones of Naples are nearby alternatives for mobile phone services and accessories.
What languages are spoken at the Verizon Authorized Retailer in Naples?
The store supports both English and Spanish to assist a broader range of customers.