Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Naples, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like John, Tania, and Gabe.
Efficiency
Many reviews highlighted the quick and efficient service provided by staff, making the phone purchasing and setup process smooth and hassle-free.
Mixed Experiences
While most feedback was positive, some customers reported issues with order management and perceived dishonesty regarding pricing and promotions.
Store Environment
The store was described as welcoming and friendly, with minimal wait times, although some customers experienced longer waits due to staffing issues.
NG
Nancy Gausz
Dec 26, 2025
5.0
Gabriel was extremely helpful. Kind, courteous and honest. He helped out so much and made the process so easy.
CM
Cody Marshall
Dec 26, 2025
5.0
Well informed and very helpful
JF
Joe Farfalla
Dec 11, 2025
5.0
Tania was the best. She was patient, Polite and very, very knowledgeable. it was a pleasure dealing with her.
MG
Mark Galsterer
Dec 6, 2025
5.0
Very helpful
DT
Diane Thompson
Oct 23, 2025
5.0
The guys who helped me were super nice, efficient, and got me exactly what I needed. Thank uou for a most pleasant experience