Business Details
10265 Tamiami Trl N, Naples, FL
34108, United States
Certified by Verizon • Feb 22, 2026
(239) 592-6637
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Naples, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
330 reviews
5 stars
280
4 stars
8
3 stars
5
2 stars1
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like John, Tania, and Gabe.
Efficiency
Several reviews highlighted the quick and efficient service provided by the staff, making the process of upgrading or purchasing phones smooth and hassle-free.
Wait Times
Some customers expressed frustration with long wait times and poor organizational management during busy periods.
Mixed Experiences
While many reviews were positive, there were also complaints about dishonest practices and issues with billing, indicating inconsistency in customer experiences.
- AKAmber KingJan 31, 20265.0Great and fast service from Verizon agent, llfonte in Naples, FL. Very friendly and would highly recommend to others!
- BGBrian GrubelicJan 29, 20265.0Fonte was great, very helpful and patient!
- MCMichael CrothersJan 27, 20265.0I’ve had fantastic service here, Tyler and Nicole were a huge help yesterday when I had to go through my total business account and order a few new phones. Thanks again both!!
- SGSteven GehrkeJan 13, 20261.0Waited patiently for twenty mins while two employees helped people. then 2 more employees to come out of the back room. Like thank you for appreciating and valuing my time as a customer. This whole time they could have been helping us. Still sitting here btw
- NGNancy GauszDec 26, 20255.0Gabriel was extremely helpful. Kind, courteous and honest. He helped out so much and made the process so easy.
Frequently Asked Questions About Verizon
What types of products can I find at Verizon in Naples, FL?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What services are available at the Verizon Authorized Retailer in Naples?
Services include new lines, upgrades, new devices, and accessories with knowledgeable store consultants to assist.
What are the store hours for Verizon at 10265 Tamiami Trl N?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon in Naples offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup service for customer convenience.
Which payment methods does Verizon accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands are available at Verizon Naples?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and popular accessory brands like Otterbox and JLab.
Is the Verizon store located near any restaurants where I can grab a meal?
Yes, nearby is Hungry Howie’s Pizza and Subs where customers can enjoy pizza and subs before or after their visit.
Are there any beauty or spa services close to the Verizon store in Naples?
Yes, guests can visit Asian Beijing Spa, Cinderella Nail Spa, or Mills Master Barbershop nearby for beauty and spa services.
Can I find other mobile phone retailers near the Verizon store in Naples?
Yes, Cricket Wireless and Cellphones of Naples are nearby alternatives for mobile phone services and accessories.
What languages are spoken at the Verizon Authorized Retailer in Naples?
The store supports both English and Spanish to assist a broader range of customers.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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