Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Naples, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
322 reviews
5 stars
275
4 stars
8
3 stars
5
2 stars1
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like John, Tania, and Gabe.
Efficiency
Many reviews highlighted the quick and efficient service provided by staff, making the phone purchasing and setup process smooth and hassle-free.
Mixed Experiences
While most feedback was positive, some customers reported issues with order management and perceived dishonesty regarding pricing and promotions.
Store Environment
The store was described as welcoming and friendly, with minimal wait times, although some customers experienced longer waits due to staffing issues.
- NGNancy GauszDec 26, 20255.0Gabriel was extremely helpful. Kind, courteous and honest. He helped out so much and made the process so easy.
- CMCody MarshallDec 26, 20255.0Well informed and very helpful
- JFJoe FarfallaDec 11, 20255.0Tania was the best. She was patient, Polite and very, very knowledgeable. it was a pleasure dealing with her.
- MGMark GalstererDec 6, 20255.0Very helpful
- DTDiane ThompsonOct 23, 20255.0The guys who helped me were super nice, efficient, and got me exactly what I needed. Thank uou for a most pleasant experience
Frequently Asked Questions About Verizon
What types of products can I find at Verizon in Naples, FL?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What services are available at the Verizon Authorized Retailer in Naples?
Services include new lines, upgrades, new devices, and accessories with knowledgeable store consultants to assist.
What are the store hours for Verizon at 10265 Tamiami Trl N?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon in Naples offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup service for customer convenience.
Which payment methods does Verizon accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands are available at Verizon Naples?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and popular accessory brands like Otterbox and JLab.
Is the Verizon store located near any restaurants where I can grab a meal?
Yes, nearby is Hungry Howie’s Pizza and Subs where customers can enjoy pizza and subs before or after their visit.
Are there any beauty or spa services close to the Verizon store in Naples?
Yes, guests can visit Asian Beijing Spa, Cinderella Nail Spa, or Mills Master Barbershop nearby for beauty and spa services.
Can I find other mobile phone retailers near the Verizon store in Naples?
Yes, Cricket Wireless and Cellphones of Naples are nearby alternatives for mobile phone services and accessories.
What languages are spoken at the Verizon Authorized Retailer in Naples?
The store supports both English and Spanish to assist a broader range of customers.