Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Naples, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
493 reviews
5 stars
419
4 stars
18
3 stars7
2 stars5
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Sam, Ahylin, and Ron.
Knowledgeable Staff
Customers frequently noted the staff's knowledge about products and services, which contributed to a positive experience.
Long Wait Times
Several reviews mentioned long wait times in the store, leading to frustration among customers.
Billing Issues
Multiple customers reported ongoing issues with billing and promotions, expressing dissatisfaction with the resolution process.
Mixed Experiences
While many had positive experiences, some customers reported negative interactions, particularly with management and service after the sale.
- AGAida GaritNov 7, 20255.0I had a great experience! The staff was friendly, professional, and very helpful. I’ll definitely come back and highly recommend it to others.
- FMFreddie MaguireOct 31, 20255.0Excellent service every time (Jay )
- SCStanley CaputoOct 29, 20255.0The staff took the time to walk through the whole process with me as to how my new phone would set up. Said I could come back as often as necessary to ask questions. I appreciated that.
- NSNatalie SosaSep 30, 20255.0Jay Gonzalez super good customer service ayuda en todo y explica todo !!!! Lo recomiendo !!!! Cuando visiten esta tienda !!
- BSBrian SeeversSep 21, 20255.0Jay is 100% awesome I was ready to burn th replace down he was super calm and awesome to work with Thanks Jay
Frequently Asked Questions About Verizon
What products are available at the Victra Verizon Authorized Retailer in Naples?
Victra offers a full range of wireless devices including phones, tablets, smartwatches, mobile broadband, and accessories from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What services does the Victra Verizon store provide?
The store provides services including new lines, upgrades, new devices, and accessories purchase, along with in-store pickup options.
Where is the Victra Verizon Authorized Retailer located in Naples, FL?
The store is located at 8909 Immokalee Rd, Unit 101, Naples, FL 34120, USA.
What are the store hours for the Victra Verizon Authorized Retailer in Naples?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
What payment methods are accepted at the Victra store?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra offer in-store pickup services?
Yes, Victra provides in-store pickup services for customers.
What languages are spoken at the Victra Verizon Authorized Retailer in Naples?
The store staff can assist you in English and Spanish.
Are there any nearby places to visit before or after shopping at Victra in Naples?
Nearby you can visit Volcano Mountain Adventure Golf, an amusement park and miniature golf attraction, perfect for some family fun before or after your visit.
If I'm visiting Victra in Naples, where can I grab a coffee nearby?
Starbucks, a popular coffee shop, is conveniently located nearby for you to enjoy a coffee or smoothie before or after your visit.
Are there dining options near the Victra Verizon store in Naples?
Yes, several dining options are nearby including Pelican Larry's Raw Bar and Grill for seafood, Culver's for American fast food, and Tropical Smoothie Cafe for smoothies and casual dining.