Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Naples, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
754 reviews
5 stars
603
4 stars
37
3 stars
14
2 stars8
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness, knowledge, and patience of staff members, particularly highlighting individuals like Ron, Chuck, and Julian.
Sales Experience
Several reviews mentioned positive experiences with phone upgrades and purchases, although some noted issues with hidden fees and misleading promotions.
Store Environment
Customers appreciated the welcoming atmosphere and quick service, but some expressed frustration with long wait times and lack of acknowledgment upon entering.
Mixed Reviews
While many reviews were positive, there were notable complaints regarding customer service failures and billing issues, indicating inconsistency in experiences.
- BBBev BrooksJan 5, 20265.0Tommy at this verizon store is amazing. Friendly, knowledgeable and very helpful. It is worth the trip to ho to this store.
- LGLeonard GlaserJan 4, 20265.0Knowledgeable, technically efficient in store personnel . Able to solve our problems and suggest excellent products.
- XPxandria pozoDec 21, 20255.0I just wanted to give a quick shoutout to Ron for his awesome service. He was super helpful, answered all my questions, and made the whole process really easy. Appreciate the time he took to make sure everything was sorted out. Thanks, Ron!
- LIlouise and scott idesonDec 5, 20254.0Received personal support in finding correct accessory. Check out was cumbersome as internet connection was very slow
- DTDanielle ToddNov 29, 20255.0I came in desperate for help with my dad’s service Linette was outstanding and I could go on and on .. she went way above and beyond to get everything switched over and figured out. I highly recommend this store. This was the best Verizon I have ever been to. Linette is superior in her service. Thanks again!!!
Frequently Asked Questions About Verizon
What types of wireless devices can I find at Verizon in Naples?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the operating hours for the Verizon store at 2100 Tamiami Trail East?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
Does Verizon in Naples offer in-store pickup services?
Yes, they provide in-store pickup for products purchased.
Which payment methods are accepted at Verizon on Tamiami Trail East?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands of mobile devices and accessories are available at the Verizon store?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Is there free Wi-Fi available at Verizon in Naples?
Yes, free Wi-Fi is available for customers in the store.
What languages are supported at the Verizon retail location?
They support both English and Spanish to assist customers.
How can I reach Verizon Naples by phone or email?
You can call them at +1 239-774-5540 or email Info@victra.com for inquiries.
Are there nearby dining options I can visit before or after shopping at Verizon?
Yes, nearby restaurants include Go Pita (Greek/Mediterranean), Pita - Fast Fresh Mediterranean, Taco Bell, El Rincon De Mexico (Mexican), and Burnt Pizzeria.
What nearby amenities can help if I need transportation or lodging when visiting Verizon Naples?
Nearby you can find Tamiami Motel for accommodations and 7-Eleven stores that offer gas stations; these can assist you with lodging and refueling needs.
Are there any entertainment or recreational spots near Verizon Naples?
Yes, Coral Cay Adventure Golf and Adrenaline Naples are nearby places for fun and entertainment to visit before or after your shopping trip.