Business Details
2100 Tamiami Trail East, Naples, FL
34112, United States
Certified by Verizon • Feb 22, 2026
(239) 774-5540
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Naples, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
782 reviews
5 stars
626
4 stars
38
3 stars
14
2 stars8
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Ron, Chuck, and Julian for their exceptional service.
Long Wait Times
Several reviews noted that the process of purchasing and setting up new phones took too long, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, there were also complaints about hidden fees and untrustworthy practices, particularly regarding billing and service agreements.
Store Environment
Customers appreciated the welcoming atmosphere and attentiveness of the staff, although some reported feeling ignored upon entering the store.
- AAakmFeb 18, 20265.0Great experience with Tom while on vacation in Naples. Knowledgeable, friendly, sincere and wonderful to deal with. Very happy with experience…recommend highly, without any hesitation
- FCFred CFeb 12, 20265.0John retail rep was very professional and listened to my needs . I would recommend him highly!
- JSJulia SistoFeb 9, 20265.0Ron was the tech that assisted me. I would say Ron was amazing he was so knowledgeable. This was my first 5 star overall experience at Verizon.
- SWSusan WilsonFeb 1, 20264.0The staff was tremendous but it always takes to long when buying a new phone and having it setup.
- RDRobert DursoJan 29, 20265.0Ron was an outstanding service representative. He was so helpful and knowledgeable. He went out of his way to take care of our needs.
Frequently Asked Questions About Verizon
What types of wireless devices can I find at Verizon in Naples?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the operating hours for the Verizon store at 2100 Tamiami Trail East?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
Does Verizon in Naples offer in-store pickup services?
Yes, they provide in-store pickup for products purchased.
Which payment methods are accepted at Verizon on Tamiami Trail East?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands of mobile devices and accessories are available at the Verizon store?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Is there free Wi-Fi available at Verizon in Naples?
Yes, free Wi-Fi is available for customers in the store.
What languages are supported at the Verizon retail location?
They support both English and Spanish to assist customers.
How can I reach Verizon Naples by phone or email?
You can call them at +1 239-774-5540 or email Info@victra.com for inquiries.
Are there nearby dining options I can visit before or after shopping at Verizon?
Yes, nearby restaurants include Go Pita (Greek/Mediterranean), Pita - Fast Fresh Mediterranean, Taco Bell, El Rincon De Mexico (Mexican), and Burnt Pizzeria.
What nearby amenities can help if I need transportation or lodging when visiting Verizon Naples?
Nearby you can find Tamiami Motel for accommodations and 7-Eleven stores that offer gas stations; these can assist you with lodging and refueling needs.
Are there any entertainment or recreational spots near Verizon Naples?
Yes, Coral Cay Adventure Golf and Adrenaline Naples are nearby places for fun and entertainment to visit before or after your shopping trip.
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Certified February 22, 2026Yext Knowledge Graph
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