Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Naples’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
1,151 reviews
5 stars
1,039
4 stars
35
3 stars15
2 stars13
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees providing exceptional service.
Professionalism
Many reviews highlighted the professionalism of staff members, particularly in handling customer inquiries and providing clear explanations.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about unprofessional behavior from some employees, leading to frustration and dissatisfaction.
Efficiency
Several customers appreciated the quick and efficient service they received, especially when setting up new accounts or resolving issues.
Store Environment
The store was described as welcoming and well-staffed, contributing to a generally positive shopping experience.
- JSJudy SowerNov 8, 20255.0Ronnie helped us and he was amazing. He walked us thru 2 phones and a tablet. Very patient.
- SVskip vanderpoolNov 5, 20255.0Unbelievable service!!! Way over the top with JohnAdam Jackson!!!! Definitely recommend!!
- SCSayra CoronaOct 23, 20255.0⭐️⭐️⭐️⭐️⭐️ Excellent Service from Papow! I had a great experience at Verizon with Papow. He was very helpful, patient, and knowledgeable. Papow took the time to explain everything clearly and helped me find the best plan for my needs. His friendly attitude and professionalism made the whole process easy and pleasant. I highly recommend Papow and this Verizon store!!
- CSCarina SalvatoreOct 14, 20255.0I had an amazing experience with John Adam Jackson at Verizon! He was incredibly knowledgeable, friendly, and fast at getting my new account set up. He made the whole process effortless and explained everything clearly. It’s rare to find someone who combines efficiency with genuine customer care. Thank you, John, for the excellent service!
- MOMelissa OrtizOct 12, 20255.0Brandon was super nice and helpful! He spent over two hours helping us get two phones and a iPad and was so patient the entire time. He made everything easy and explained everything clearly. Excellent customer service- very professional & kind. Highly recommend asking for Brandon !
Frequently Asked Questions About Verizon
What services does the Verizon store at 5410 Immokalee Rd offer?
The Verizon store offers device upgrades for Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola, wireless plans including prepaid options, wireless accessories, exclusive Verizon services like Hum and Smart Car, and bill payment in-store.
What brands of smartphones can I find at the Verizon Cellular Sales location in Naples?
You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the store hours for the Verizon Cellular Sales store on Immokalee Rd?
The store is open Monday to Saturday from 8:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Do I need to make an appointment before visiting the Verizon store in Naples?
No, appointments are not required, but customers can call to make an appointment if they prefer.
What payment methods are accepted at the Verizon store on Immokalee Rd?
The store accepts American Express, Discover, MasterCard, and Visa credit cards for payment.
Does the Verizon Cellular Sales store offer in-store pickup or curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup services.
What nearby places can I visit before or after shopping at the Verizon store in Naples?
Nearby places include Chase Bank and Chase ATM for banking needs, TownePlace Suites Naples by Marriott for lodging, and FedEx Office Print & Ship Center for shipping services.
Are there any convenient dining options near the Verizon store at 5410 Immokalee Rd?
Yes, nearby dining options include McDonald's, Charleys Cheesesteaks, and Bella Atalia Ristorante for various quick and casual meals.
Where can I find automotive services close to the Verizon Cellular Sales location?
Nearby automotive services include Walmart Auto Care Centers for repair and tire services, Shell gas station, and Circle K convenience store and gas station.
Does the Verizon store in Naples offer online contact options?
Yes, you can contact the store by phone at +1 239-598-4016 or email CustomerService@cellularsales.com. They also have social media pages on Facebook and Twitter under 'Cellular Sales'.