Location.com logo
Brand Certified

Verizon

4.7
(1171 reviews)

Business Details

5410 Immokalee Rd, Naples, FL
34110, United States
(239) 598-4016

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Naples’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Naples connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
5410 Immokalee Rd, Naples, FL
34110, United States

Hours

Reviews

4.7
1,171 reviews
5 stars
1,054
4 stars
35
3 stars
15
2 stars
13
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, patience, and helpfulness of staff members like Alyss, John Adam, and Marian, highlighting their ability to make the experience enjoyable and stress-free.

Mixed Experiences

While several reviews commended individual employees for their excellent service, others reported negative experiences with specific staff members, indicating inconsistency in service quality.

Store Environment

Customers appreciated the store's atmosphere and the helpfulness of the staff, with many noting the store's organization and the willingness of employees to assist.

Technical Assistance

Several reviews mentioned the staff's technical knowledge and ability to resolve issues effectively, contributing to a positive customer experience.

Long Wait Times

Some customers expressed frustration with long wait times and perceived unprofessional behavior from certain employees, suggesting a need for improved service efficiency.
  • SS
    Susan Sonnenberg
    5 days ago
    5.0
    My 95.yo mother went to the Verizon store on Friday, Feb 20th. My mother had a problem with an app and I had told her I didn’t think Verizon was the place to go. But I was wrong. Upon entering the store, Associate Juan Ruiz met her and helped her to his station. He listened to her and then solved her problem and walked her to her car. Wow! This was customer service done well!! Thank you sir for being not only very professional but kind to a senior citizen. 👍❤️😊
  • MV
    Mike Verdonck
    Feb 18, 2026
    5.0
    If you're buying an iPhone or an Android, this is the guy to talk to knowledgeable, direct honest.
  • CE
    Chris Espinosa
    Feb 12, 2026
    5.0
    Súper complacido con la atención de Matthew es el mejor por el esta es mi tienda preferida
  • LL
    Lumey
    Feb 3, 2026
    5.0
    Muy buena atencion a la verdad surgiero este lugar, son geniales
  • KM
    Kira Mejia
    Jan 19, 2026
    5.0
    Alyss is absolutely amazing! From the moment I walked in, she was friendly, knowledgeable, and genuinely eager to help. She took the time to understand exactly what I needed, answered all my questions with patience, and made the whole experience feel easy and stress-free. Her professionalism paired with such a positive attitude really stood out. It’s rare to find someone who not only knows their stuff but also makes customers feel truly valued. Alyss went above and beyond, and because of her, this was one of the best Verizon store experiences I’ve ever had. She’s a huge asset to the team and deserves all the recognition!

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: