Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Naples, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 7335 Radio Rd.
Location
Hours
Reviews
4.7
734 reviews
5 stars
673
4 stars
14
3 stars4
2 stars2
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and attentive, particularly highlighting employees like Luis, Edgar, and Kevin.
Mixed Experiences
While some customers had excellent experiences, others reported long wait times and poor service, particularly with specific employees.
Product Knowledge
Several reviews noted the staff's expertise in helping customers choose the right plans and devices, contributing to positive experiences.
Efficiency
Customers appreciated the quick service and efficiency in resolving issues, although there were instances of delays reported.
- RKrobert keithDec 29, 20255.0Worked with Kevin. Fantastic! Solved problems no one else could! Motivate him to stay with you! He is a valuable asset!
- RRRaloghDec 28, 20255.0Great costumer service from Edgar R, very helpful and patience, I definitely it recomend this store. He gimme a really good deal on my phone plan.
- CWChris WalkerDec 27, 20255.0Adam, who works at the Verizon store on radio Road really stands out in comparison to other experiences I’ve had at Verizon stores. He is Extremely knowledgeable. He helped me with my home Internet issue and Helped me pick the plan that was best for me. Thank you for the best experience I’ve had at a Verizon store.
- JRJim RichardsonDec 16, 20251.0Planned to switch from AT&T and buy two iPhone -After visiting this store three times attempting to work with Luis Cordova, made appt and over two hours waiting in store I give up. Horrible experience.
- CAClaudia Berrio AlfonsoDec 6, 20255.0Kevin nos atendió muy bien. Fue bien atento, paciente, y nos ayudó con todo.
Frequently Asked Questions About Verizon
What products and services does Verizon at 7335 Radio Rd offer?
Verizon at 7335 Radio Rd offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service with Verizon network coverage including 5G service for consumers and businesses.
What are the operating hours for Verizon in Naples, FL?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Naples offer in-store pickup services?
Yes, Verizon provides in-store pickup service for purchases.
How can I schedule an appointment or order online at Verizon Naples?
You can schedule an appointment or shop online via their website at https://wirelesszone.com/appointments/ or visit https://shop.wirelesszone.com/fl/naples/7335-radio-rd.
What brands of devices and accessories are available at Verizon Naples?
They offer brands including Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, Verizon Wireless, and many more.
How can the nearby Starbucks help when visiting Verizon Naples?
You can enjoy a coffee or snack at Starbucks conveniently located nearby before or after visiting Verizon, making your trip more enjoyable.
What dining options are available close to Verizon on Radio Rd in Naples?
Nearby restaurants include Tony's New York Pizza, Hibachi Of Japan II for Japanese cuisine, Five Guys for burgers, Moe's Southwest Grill for Tex-Mex, and Wingstop for chicken wings.
Is there a car wash near Verizon Naples if I want to clean my vehicle after shopping?
Yes, there are multiple nearby car washes including Berkshire Car Wash, Cloud10 Car Wash, and El Car Wash - Berkshire to conveniently get your car cleaned.
What customer support services does Verizon Naples specialize in?
They specialize in Verizon Wireless, excellent customer service, and wet phone recovery, providing expert help on Verizon products and services.
Can I pay my Verizon bill or activate new devices at the Naples store?
Yes, the store offers services including bill payments, new device activation, new lines, upgrades, and device financing.