Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Naples, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 7335 Radio Rd.
Location
Hours
Reviews
4.8
760 reviews
5 stars
700
4 stars
14
3 stars4
2 stars2
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and attentive, particularly highlighting employees like Luis, Edgar, and Kevin.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service quality and knowledge of staff.
Professionalism
Several reviews noted the professionalism of employees, especially Edgar and Kevin, who were described as patient and thorough.
Store Environment
Customers appreciated the store's cleanliness and convenient location, contributing to a positive shopping experience.
Product Knowledge
Staff were frequently commended for their knowledge about products and services, helping customers make informed decisions.
- NGNatasha García6 days ago5.0Kevin fue muy excelente y me ayudó muy bien. Fue súper detallado y nos ayudó con entender los planes muy bien.
- SJSuzie Jones6 days ago5.0Edgar was so helpful! Great experience!
- BMBruce McAndrews6 days ago5.0We have been Verizon clients for many years and our experience with them has been stellar. Our recent visit to the Verizon Store on Radio Rd. located in the Berkshire Plaza ,Naples, Florida was no exception. We were offered a tremendous deal on new phones and were assigned to Kevin, who was most friendly and extremely knowledgeable regarding the Pixel 10 pro. Despite a few transfer of information glitches we were very happy with Kevin's enthusiasm about Verizon and it's products.
- MPMoises PantoNov 16, 20255.0Kevin me ayudo muchísimo! Fue muy atento y me configuro el nuevo teléfono. Muchas gracias Kevin!
- CRClaudia ReysenNov 8, 20255.0victor fue de gran ayuda , me explicó con paciencia cada option , siempre con buena disposition , sali de la tienda feliz estrenando telefono y pagando menos de lo que venia pagando.
Frequently Asked Questions About Verizon
What products and services does Verizon at 7335 Radio Rd offer?
Verizon at 7335 Radio Rd offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service with Verizon network coverage including 5G service for consumers and businesses.
What are the operating hours for Verizon in Naples, FL?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Naples offer in-store pickup services?
Yes, Verizon provides in-store pickup service for purchases.
How can I schedule an appointment or order online at Verizon Naples?
You can schedule an appointment or shop online via their website at https://wirelesszone.com/appointments/ or visit https://shop.wirelesszone.com/fl/naples/7335-radio-rd.
What brands of devices and accessories are available at Verizon Naples?
They offer brands including Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, Verizon Wireless, and many more.
How can the nearby Starbucks help when visiting Verizon Naples?
You can enjoy a coffee or snack at Starbucks conveniently located nearby before or after visiting Verizon, making your trip more enjoyable.
What dining options are available close to Verizon on Radio Rd in Naples?
Nearby restaurants include Tony's New York Pizza, Hibachi Of Japan II for Japanese cuisine, Five Guys for burgers, Moe's Southwest Grill for Tex-Mex, and Wingstop for chicken wings.
Is there a car wash near Verizon Naples if I want to clean my vehicle after shopping?
Yes, there are multiple nearby car washes including Berkshire Car Wash, Cloud10 Car Wash, and El Car Wash - Berkshire to conveniently get your car cleaned.
What customer support services does Verizon Naples specialize in?
They specialize in Verizon Wireless, excellent customer service, and wet phone recovery, providing expert help on Verizon products and services.
Can I pay my Verizon bill or activate new devices at the Naples store?
Yes, the store offers services including bill payments, new device activation, new lines, upgrades, and device financing.