Business Details
2259 Pine Ridge Rd, Naples, FL
34109, United States
Certified by Verizon • Feb 22, 2026
(239) 514-2733
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/florida/naples/pine-ridge-1134474
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Naples for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
633 reviews
5 stars
354
4 stars
53
3 stars
39
2 stars
28
1 star
159
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness and knowledge, while others were criticized for being rude or unhelpful.
Long Wait Times
Many customers reported long wait times, even with appointments, leading to frustration.
Knowledgeable Staff
Several reviews highlighted specific employees who provided excellent service and were knowledgeable about products and services.
Sales Pressure
Some customers felt pressured into unnecessary upgrades or services, leading to dissatisfaction.
Store Environment
The store environment received mixed reviews, with some customers noting a lack of urgency and attentiveness from staff.
- BHBenedict Hoffmann5 days ago5.0Really fun, understanding and helpful. He talked us through everything tried to make sure we got the deal that best fit us!
- MTMelissa TurveyJan 17, 20261.0This establishment is awful. Twice I went here after Verizon told me to drop off an iPad and twice I got turned away. These men that work here are arrogant, defensive and have zero customer service unless you agree with them. Please do not go here unless you 100% know what you need. I am not a complainer, yet this place deserves to be shut down or completely restarted.
- RDRiley DoxseeJan 15, 20265.0Kris is very knowledgeable and helpful.
- ALannette leteuxJan 5, 20262.0Not impressed takes forever to get a live Verizon person, finally. Raise rates after iPhone is payed off, they tell you same month no warning. Offered me a 10% discount for one year, when I called since I have been with them 10 yrs. Told they have many discounts available when I called complained! There is no such thing as Service!
- AEAfnie ExilhommeJan 4, 20265.0I would like to thank Jeromy for going above and beyond to help me out with my phones and service. Just owning issues I experienced. Showed true leadership and customer service. As someone who works in customer service myself that met a lot to me. Did a tremendous job a lobby leading getting everyone where they needed to be. Also, Dennis for being a patient explaining everything about service to me. I’d recommenced this store. Happy with phone and service.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Naples, FL?
The Verizon store in Naples is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Naples?
The Verizon store is located at 2259 Pine Ridge Rd, Naples, FL 34109.
What brands of smartphones does Verizon Naples offer?
Verizon Naples offers smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL, including the latest models such as the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Can I order online and pick up my purchase at the Verizon Naples store?
Yes, you can place an order online and choose in-store pickup, curbside pickup, express lockers, free 2-day shipping, or same-day delivery where available.
Does Verizon Naples offer business products and services?
Yes, Verizon Naples provides business cell phones, mobile hotspots, tablets, laptops, and mobile, wireless internet, and voice plans.
How can I schedule an appointment at the Verizon Naples store?
You can schedule an in-store appointment by visiting Verizon's website or using the My Verizon app, which allows easy scheduling and managing your account.
What payment methods are accepted at Verizon Naples?
Verizon Naples accepts payments via check, debit card, and mobile NFC payments; cash-only is not required.
Are there any fast food restaurants near Verizon Naples where I can grab a bite?
Yes, Rally's and Hurricane Grill & Wings are nearby fast food restaurants where you can enjoy a quick meal before or after visiting Verizon.
Where can I find automotive services close to Verizon Naples?
Nearby, you can visit Valvoline Instant Oil Change and AutoZone for oil changes and automotive parts or repairs while you're in the area.
What other retail stores are near Verizon Naples for additional shopping?
Close to Verizon you will find stores like GameStop for video games and electronics, Eyemart Express for eyewear, and The Home Depot for home improvement needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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