Verizon

4.3
227 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 10916 Emerald Coast Pkwy in Miramar Beach, FL 32550

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
10916 Emerald Coast Pkwy W, Miramar Beach, FL
32550, United States

Hours

Reviews

4.3
223 reviews
5 stars
167
4 stars
18
3 stars
3
2 stars
1
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, particularly highlighting employees like Michael, Tee, and Cameron.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including poor service and long wait times.

Product Knowledge

Several reviews noted the staff's expertise in explaining products and services, helping customers make informed decisions.

Store Management

There were complaints about management practices and employee treatment, suggesting a need for improvement in store operations.
  • LL
    Lori
    1 day ago
    5.0
    We were so impressed with Michael G. at the Russell Cellular store in Miramar Florida. We had visited a Verizon store and left so frustrated that we were ready to switch carriers, even though we’ve been with Verizon almost 20 years. We decided to give Verizon one more try. We stopped at Russell Cellular and Michael was able to answer all our questions and to explain our options. We upgraded our phones and he even set us up with a better service plan with Verizon. Michael is the epitome of excellent customer service and should be rewarded accordingly.
  • BD
    Bill Diamond
    3 days ago
    5.0
    Michael is awesome. He helped us talk with Verizon ‘s back office to enable us to update all 5 phones even though only three qualified for the offer. We also made changes to our plan and now save 175 dollars a month for one year. After that promotional rate, will still be saving 75 dollars a month. Just awesome !!!!!!!!
  • LE
    Lisa Egstad
    Dec 22, 2025
    5.0
    What a great experience. These guys really know their stuff and are so helpful, especially compared to the Destin store!
  • RD
    Ralph Dyck
    Dec 18, 2025
    5.0
    Bought a new phone , every part of transaction went smoothly, sales person was very helpful with setting it up and explaining differences between old and new phone, very important as I’m 71 yrs.
  • ML
    Miriam Lund
    Dec 8, 2025
    5.0
    The Verizon tech was absolutely wonderful. He checked and double checked to see if he could get us th best price not only for the phone but for the overall monthly bill too. He was extremely knowledgeable about the various products and the 5G coverage locally and nationally. I would recommend using the young man at the Miramar Florida store in a heartbeat.

Frequently Asked Questions About Verizon

What products and brands can I find at the Russell Cellular Verizon store in Miramar Beach?

You can find Verizon Wireless services and devices from brands like Samsung, Apple, Google, Motorola, and LG, including cell phones, smartphones, tablets, accessories, and smartwatches.

What are the store hours for Russell Cellular Verizon in Miramar Beach?

The store is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 11 AM to 5 PM.