Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 545 NW 42nd Ave in Miami, FL 33126
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
292 reviews
5 stars
220
4 stars
12
3 stars
11
2 stars2
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members like Andy, Pedro, and Bryanna, highlighting their patience and willingness to assist.
Negative Experiences
Several reviews reported poor customer service experiences, particularly with management and certain staff members, describing them as rude and unprofessional.
Pricing Issues
Customers expressed frustration over unexpected fees and higher prices compared to other Verizon stores, with complaints about being charged for services that were not clearly communicated.
Store Environment
Some reviews mentioned the store's cleanliness and comfort, with complaints about heat and unsanitary conditions affecting the shopping experience.
Mixed Reviews
While many customers had positive experiences, a significant number reported negative interactions, indicating inconsistency in service quality.
- ERElido RodriguezNov 10, 20251.0La atención más mala del mercado
- DPDiego PedreroNov 1, 20255.0Above and beyond! Thank you very much Erica!
- RDRafa DíazOct 30, 20255.0Excellent attention everything fast and efficient. Thank you.😁
- ARAndy RossonOct 22, 20255.0The lady was kinda and spoke English, she cleaned my phone and sorted out my issues. She seemed genuinely interested in helping me.
- AJAudrey JonesSep 12, 20255.0Andy was very helpful and patient when I had to replace my lost cell phone quickly during a long layover at Miami Airport. He was very friendly and made sure my new phone was working well before I left.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Miami?
The Verizon store is located at 545 NW 42nd Ave, Miami, FL 33126.
What are the operating hours of the Verizon store in Miami?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Which mobile phone brands are available at this Verizon authorized retailer?
Brands available include Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Does the Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup for products.
What payment options does the Verizon store accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I contact the Verizon store in Miami by phone or email?
Yes, you can call the local phone number at +1 305-534-6167 or email them at miami.fl@russellcellular.com.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What community organizations are located near the Verizon store that customers might want to know about?
Nearby community organizations include Irie Foundation, Big Brothers Big Sisters of Miami, Ready 4 Life, Take Stock in Children Miami Dade, and Code Art.
Are there any dining options near the Verizon store in Miami?
Yes, nearby dining options include Events Seven Days (Mexican), Madrid Tapas Y Vinos (Spanish Tapas Bar), Imperial Grill (Brazilian Diner), and Domino's Pizza.
What services are nearby the Verizon store that customers might find useful?
Nearby services include pharmacies like Flores Pharmacy and International Medical Inc, an insurance agency called The Insurance Superstore, and automotive services like Westar Cafe gas station and Gables Motors 2 car dealership.