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Brand Certified

Verizon

4.2
(305 reviews)

Business Details

545 Nw 42nd Ave, Miami, FL
33126, United States
(305) 846-9631

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 545 NW 42nd Ave in Miami, FL 33126

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
545 Nw 42nd Ave, Miami, FL
33126, United States

Hours

Reviews

4.2
305 reviews
5 stars
228
4 stars
13
3 stars
11
2 stars
2
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Andy and Pedro received high praise for their helpfulness and professionalism, others, including managers, were criticized for being rude and unprofessional.

Store Experience

Several customers reported negative experiences related to long wait times, poor store conditions, and unhelpful staff, leading to frustration and dissatisfaction.

Pricing Issues

Customers expressed concerns about high activation fees and pricing discrepancies compared to other Verizon stores, with some feeling misled about costs.

Product Knowledge

While some staff were noted for their knowledge and assistance, others were criticized for lack of information and professionalism, leading to customer confusion.
  • EE
    Efrain
    5 days ago
    5.0
    The service from Andy was phenomenal!!
  • MM
    MrManny1120
    Feb 19, 2026
    5.0
    Excelente servicio,Pedro respondio todas mis preguntas y ayudó con el nuevo IPhone con espero y dedicación y profesionalismo.
  • JR
    Junior Rodríguez
    Feb 18, 2026
    1.0
    El motivo por el cual le doy una esterilla es por que no veo la lógica de que Verizon tenga una tienda pagándole a empleados por gusto e ido en tres ocasiones y las tres veces me e encontrado a las empleadas conversado y nunca te pueden atender simpre termino llendo a otra tienda y la última vez me alegaron que no podían resolver mi problema por que ellos eran un dealer si no pueden resolver nada cuál es el sentido de una tienda pagándole a empleados no entiendo o es que lino quieren trabajar deberían escoger mejor los empleados que son para atender a público no todo el mundo tiene condiciones para eso
  • MC
    Marelis Vega Cobas
    Feb 11, 2026
    5.0
    Para mi fue excelente el joven que nos antedio fue muy amable y sobre todo con mucha paciencia conmigo ya que a los 60 no todos sabemos sobre tecnología. Salimos de allí con todo resueltos y satisfecho. Deseando tengamos mas trabajadores como el que sabe hacer su trabajo y tratar con el público. Graciasssss
  • YY
    Yami
    Feb 10, 2026
    5.0
    Me encanta esta tienda la manager Teila súper buena , una atención excelente y su Staff , muy bueno , gracias por su ayuda , se los recomiendo 100x 100

Frequently Asked Questions About Verizon

Where is the Verizon store located in Miami?

The Verizon store is located at 545 NW 42nd Ave, Miami, FL 33126.

What are the operating hours of the Verizon store in Miami?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sundays from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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