Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Miami for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
95 reviews
5 stars
59
4 stars
4
3 stars
3
2 stars
3
1 star
26
- THThalia León HernándezNov 12, 20251.0Verizon la peor compañía en la que he podido estar, tienen pésimo servicio, la atención es malísima y ni hablar de las supuestas promociones que dicen que tienen, llevo casi un año con ellos y tengo que llamarlos todos los meses y siempre me salen con un cuento diferente y resulta que nadie me ha resuelto mi problema en fin terminé cambiándome de compañía y pagando un dinero que fue por un error de ellos, de verdad que decepción…….. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
- TKTyler KunkowskiNov 1, 20251.0Oscar, the assistant manager was single-handily the worst customer service associate I’ve had in my life. I honestly pity the team that is forced to work with him, we waited for over an hour for an issue that took 10 minutes to solve because he was busy chatting with a man that seemed to be his friend. I love Verizon as a company but with this being the closet store to me I may consider transferring elsewhere, I’d recommend going to a different store.
- FAFav “Fav001!” ARDOct 12, 20251.0Horrible customer service
- JUJenny UhrJul 26, 20255.0Oscar and his team were unbelievably helpful helping me troubleshoot a very complicated transfer that shouldn't have been difficult at all. I wanted to transfer one Verizon phone from a different Verizon account to my Verizon account. It was extremely annoying I wasn't able to do it quick and easy in store. Oscar explained I had to do it using a specific phone number. Once I called that number, it took me over an hour to do it. Pretty ridiculous in this day and age. Demonstrate Verizon needs to invest more in training and rethink this process altogether. In an effort to stay sane given how ridiculous the process was, Oscar and team entertained my sense of humor and were wonderful with me and my 80 year old mom. Kudos to Oscar and team and the regional manager of this area should consult with Oscar about what improvements he thinks would help customers. It's clear he's super smart, his respects me and me as a customer - I could clearly see he cares.
- JRJuan RodriguezJul 17, 20255.0Buen servicio.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Miami?
The Verizon store in Miami is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 6:00 PM.
What mobile brands are available at the Verizon store in Miami?
The store offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an in-store appointment at the Verizon Miami store?
Yes, you can schedule an in-store appointment online or through the My Verizon app to visit the Miami store.
Does the Verizon Miami store offer in-store pickup for online orders?
Yes, the store provides in-store pickup for online orders, as well as free 2-day shipping, express lockers, and same-day delivery where available.
What types of products for businesses does the Verizon Miami store offer?
The store offers business cell phones, mobile hotspots, tablets, and laptops to meet various business needs.
What services can I get at the Verizon Miami store?
Services include mobile plans, wireless internet plans, and voice plans to suit personal or business use.
Is the Verizon Miami store currently open or closed?
The store is currently open.
Which nearby places can I visit for beauty treatments around the Verizon Miami store?
You can visit Sugaring NYC - Pinecrest for waxing and sugaring or Lunchbox Wax Pinecrest, both located close to the Verizon store.
Are there any nearby food and coffee options if I visit the Verizon Miami store?
Yes, Starbucks and Pizza Hut Express are nearby, ideal for grabbing coffee or a quick meal before or after your visit.
Can local customers access banking or insurance services near the Verizon Miami store?
Yes, nearby options include Truist Bank for financial needs and Nationwide Insurance for auto insurance services.