Our stores are open so you can shop safely. We encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Visit Verizon.com/appointments to schedule an appointment. Order on-line and pickup devices and accessories through our website. For the safety of our customers and employees, we encourage customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
To my Verizon family. This afternoon solidified why Verizon, in my opinion, kick butt when it comes to customer service, professionalism, and overall network service! My girlfriend and I had an technical issue with our phones so we decided to come to Verizon to resolve the issue. We both were seen by, Steven Burbano. I articulated the issue concerning my phone and my girlfriend, and tech support couldn't help us thoroughly. Steven , listened and walk the both us through the resolution process. He not only exhibited great competency and knowledge on our devices but Ihe showed why being with Verizon is a great company. We walked away very satisfied!! You guys hired a gem. Thank you-- Jason
PP
Philip
Nov 14, 2025
5.0
Louis was amazing, very professional!
IR
Ignacio Rodriguez
Oct 24, 2025
1.0
Very bad experience – I felt discriminated against and mistreated
I visited this Verizon store today and had a very disappointing experience. The representatives were rude and made me feel discriminated against. They showed no interest in helping me and didn’t resolve anything I came in for.
I expected professional and respectful service, but unfortunately, that was not the case. I hope Verizon takes action regarding this kind of treatment toward customers, because it’s unacceptable for such a large company.
MM
Melissa Manso
Oct 4, 2025
5.0
Hoy estuve en VERIZON en este precisamente y me atendió un muchacho llamado Steven su atención fue extremadamente buena!! Nos dio soluciones que no habíamos podido resolver!!! Gracias Steven!!!
What are the Verizon store hours in Miami Coconut Grove?
The Verizon store in Miami Coconut Grove is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What services does the Verizon store in Miami Coconut Grove offer?
The Verizon store offers sales of the latest 5G smartphones including iPhone 15, Google Pixel 8, and Samsung Galaxy S23, reliable 5G network plans, in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an appointment at the Verizon store?
You can schedule an in-store appointment by visiting Verizon.com/appointments, especially recommended for shopping new devices, troubleshooting, or account maintenance.
Is face covering required when visiting the Verizon store?
For the safety of customers and employees, face coverings are encouraged while visiting the Verizon store.
Can I order online and pick up my device at the Verizon store?
Yes, you can buy online and pick up your order in store for added convenience and safety.
Where is the Verizon store located in Miami?
The Verizon store is located at 2720 S Dixie Hwy, #144, Miami, FL 33133.
Which nearby mobile phone stores are close to the Verizon store?
Nearby mobile phone stores include AT&T and AT&T Store, which are convenient for customers comparing plans or devices while visiting the area.
What nearby places can I visit for food or coffee when shopping at Verizon?
While shopping at Verizon, you can visit nearby places like Dunkin' for coffee and smoothies, Subway for sandwiches, or Pollo Tropical for fast food chicken meals.
Are there nearby transit options to reach the Verizon store in Coconut Grove?
Yes, the MDT Metrorail - Coconut Grove Station and Miami Dade Metrorail Transit provide convenient public transit options to reach the Verizon store.
What are the contact details for the Verizon store in Miami Coconut Grove?
You can contact the Verizon store at +1 954-847-9734 or visit their Facebook page at https://www.facebook.com/279885191877528.