Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Miami, FL location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
535 reviews
5 stars
488
4 stars4
3 stars4
2 stars0
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their patience, professionalism, and willingness to help.
Staff Knowledge
Many reviews noted the staff's extensive knowledge about products and services, which contributed to a positive customer experience.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported, particularly regarding service quality from specific employees.
Store Atmosphere
The store was described as welcoming and friendly, contributing to an overall pleasant shopping experience.
- NPniyaz pordel2 days ago5.0The girl that works in Verizon is extremely nice and quick and knows what she is doing.
- YCyanais cuarezmaDec 21, 20255.0Bryan was amazing . Explain everything clearly and help us change from 2 different phone carries to Verizon! He was excellent!
- SZSilin ZhangDec 17, 20255.0I couldn’t wait to leave this review! Dear Ms. Shantalle Guzman and Mr. Bryan Torres, thank you so, so much for all your help! Your patience, kindness, and professionalism truly made a huge difference for me, and because of you, I was able to get the best possible deal. Before coming to your store, I went to other Verizon locations where I had to wait for one or two hours, only to be brushed off without real help. The experience was frustrating and disappointing. But the moment I walked into your store, everything changed. You treated me like a friend, not just a customer. You were willing to spend a lot of time helping me, carefully communicating with customer service on my behalf, and genuinely fighting to get me the maximum savings. That level of dedication is rare and deeply appreciated. If anyone has Verizon business, I highly recommend coming to this location. Ms. Guzman and Mr. Torres are absolutely the best — professional, patient, and truly outstanding. Thank you again for such an amazing experience!
- LRLazaro RubieraDec 10, 20255.0Liza was great very communicative. She was very helpful and updated me the family. Her customer service skills were very reliable and attentive. I would recommend her in this store for anyone looking to upgrade and look for better options within the Verizon community.
- HRHazel RodriguezDec 10, 20255.0⭐️⭐️⭐️⭐️⭐️ “Verizon Wireless came through for me today! Big shoutout to Liza, who jumped right in and got my Jetpack back up and running in no time. She was fast, friendly, and knew exactly what she was doing. Excellent service all around thank you, Liza!”
Frequently Asked Questions About Verizon
What products and services does Verizon at 9890 SW 40th St in Miami offer?
This Verizon Authorized Retailer provides smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more.
What are the store hours for the Verizon at this Miami location?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does this Verizon store offer in-store pickup options?
Yes, in-store pickup is available along with curbside pickup for customer convenience.
What payment options are accepted at this Verizon store?
They accept American Express, Cash, Discover, MasterCard, Visa, debit cards, and mobile NFC payments.
Is the Verizon store at 9890 SW 40th St wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Are appointments required to shop or get services at this Verizon location?
No appointments are required; customers can visit during business hours without prior booking.
How can I contact the Verizon store in Miami for inquiries?
You can call them at +1 786-534-7114 or email stores@yourwirelessinc.com for assistance.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby options include Rio Cristal, Pincho Burgers and Kebabs, Pincho Factory, Grandview Chinese Restaurant, and Sarussi Cafe Subs.
Are there nearby beauty and wellness services near Verizon store in Miami?
Yes, you can visit Volume Salon and SPA, ROMA Hair Beauty, and Ocean Nail Spa near the Verizon location.
What nearby facilities can help with banking or financial needs around the Verizon store?
Nearby financial services include Bank of America ATM and Bank of America Financial Center.