Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Miami for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
202 reviews
5 stars
140
4 stars
8
3 stars
6
2 stars
7
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff received praise for being helpful and professional, while others were criticized for rudeness and inefficiency.
Wait Times
Many customers reported long wait times, with some waiting over two hours to be assisted.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided effective solutions, while others experienced unhelpful service.
Store Management
Negative feedback regarding store management, with reports of impolite behavior and lack of professionalism.
Overall Experience
Overall experiences varied widely, with some customers expressing satisfaction and others vowing to take their business elsewhere.
- GAG Andres “Mr Coffee” Quiza Arguello5 days ago5.0Excelente atención, solucionan las inquietudes y resulten las dudas!!! He conseguido (comprado) equipos y devuelto otros tantos
- MSMatthew SimkoDec 31, 20251.0I had a terrible experience. The staff was incredible rude and had no interest in helping me at all. They made me call Verizon customer support in the store! They refused to help me upgrade my phone and were extremely unprofessional to not only me, but others just trying to get a new device. I left after 3 hours in the store because not a single staff member offered to help me out. If you have to go to a Verizon store, go somewhere else as the staff here will not do a single thing for you.
- JSJennifer StylesDec 26, 20255.0Carlos (manager) and Carlos were extremely helpful and patient when I purchased my iphone17 pro max.
- EDEDRIZIO DELACRUZDec 20, 20255.0Karla was the single best customer service experience I've had in Miami
- FLfranklin lanzaDec 16, 20251.0Mala atención y súper ineficiente, sobre todo el tal Ramón, me hizo esperar 2 horas y media .. no vuelvo más para este tienda . Debería atender gente profesional, mucha empresa para personal tan deficiente.
Frequently Asked Questions About Verizon
What products does the Verizon store in Miami offer?
The Verizon store in Miami offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices like cell phones, mobile hotspots, tablets, and laptops.
What are the store hours for the Verizon Miami location?
The Verizon store in Miami is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Miami offer options for picking up online orders?
Yes, Verizon Miami offers in-store pickup for online orders along with free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon Miami store?
You can schedule an in-store appointment by visiting the Verizon website or using the My Verizon app.
What services are provided at the Verizon store in Miami?
The Verizon Miami store provides mobile plans, wireless internet plans, and voice plans for both individual and business customers.
What payment methods are accepted at Verizon Miami?
Verizon Miami accepts debit card, mobile NFC payments, and does not require cash only; free Wi-Fi is also available at the store.
Are there other mobile phone stores near Verizon Miami?
Yes, nearby mobile phone stores include Techy Wynwood, T-Mobile, AT&T, and Xfinity, offering additional options for telecommunications products and services.
What nearby dining options are available around the Verizon Miami store?
Nearby dining options include Zona Grill, a Latin American fast food restaurant, Chin De To Bistro Fusion, and Francisca Restaurant, which offers Latin American cuisine and smoothies.
Are there any fitness or wellness centers near the Verizon Miami location?
Form50 Fitness gym is located nearby, providing a convenient option for fitness activities before or after your visit to Verizon.
What other nearby services might be useful when visiting Verizon Miami?
Nearby services include Amazon Locker - Minster for courier and delivery needs, Dentists at Midtown for dental care, and Banfield Pet Hospital for veterinary services.