Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Miami for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
194 reviews
5 stars
135
4 stars
8
3 stars
6
2 stars
7
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and professional, others were described as rude and unprofessional.
Staff Knowledge
Several customers highlighted the knowledge and helpfulness of specific staff members, particularly in resolving issues and providing assistance.
Store Management
There are complaints regarding the behavior of store managers, with some being described as impolite and unaccommodating.
Service Efficiency
Customers appreciated the quick service in some instances, but there were also reports of long wait times and unresponsive staff.
Technical Support
Issues with technical support and service reliability were noted, with some customers expressing dissatisfaction with the quality of service provided.
- JRJake RiderNov 16, 20251.0Waited almost 2 hours to just talk to a staff member. Had many people walk in the store after me and be taken before me. There is no sense of trying to work fast and effectively. To get anything done here is super slow and unreliable. Would not recommend this Verizon location.
- EGEngell GuevaraOct 30, 20251.0I visited this branch looking for options, but the staff is very rude and lacks the professionalism to serve their customers. I will not return to this place due to the lack of attention and professionalism.
- DKDriana KadlecekOct 27, 20255.0Hands down my best experience in a Verizon store! The staff is exceptional; helpful, friendly, and customer service driven.
- ZJZodi JamesOct 3, 20255.0Our agent Alani was amazing. Very patient and knowledgeable, definitely recommend you ask for her.
- ALAlaércio LeiteSep 19, 20251.0The costumer service is not great. Is look like that everyone doesn’t like to work there. They have no patience. The service data offered also is not that great. My internet is always slow.
Frequently Asked Questions About Verizon
What products does the Verizon store in Miami offer?
The Verizon store in Miami offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices like cell phones, mobile hotspots, tablets, and laptops.
What are the store hours for the Verizon Miami location?
The Verizon store in Miami is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Miami offer options for picking up online orders?
Yes, Verizon Miami offers in-store pickup for online orders along with free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon Miami store?
You can schedule an in-store appointment by visiting the Verizon website or using the My Verizon app.
What services are provided at the Verizon store in Miami?
The Verizon Miami store provides mobile plans, wireless internet plans, and voice plans for both individual and business customers.
What payment methods are accepted at Verizon Miami?
Verizon Miami accepts debit card, mobile NFC payments, and does not require cash only; free Wi-Fi is also available at the store.
Are there other mobile phone stores near Verizon Miami?
Yes, nearby mobile phone stores include Techy Wynwood, T-Mobile, AT&T, and Xfinity, offering additional options for telecommunications products and services.
What nearby dining options are available around the Verizon Miami store?
Nearby dining options include Zona Grill, a Latin American fast food restaurant, Chin De To Bistro Fusion, and Francisca Restaurant, which offers Latin American cuisine and smoothies.
Are there any fitness or wellness centers near the Verizon Miami location?
Form50 Fitness gym is located nearby, providing a convenient option for fitness activities before or after your visit to Verizon.
What other nearby services might be useful when visiting Verizon Miami?
Nearby services include Amazon Locker - Minster for courier and delivery needs, Dentists at Midtown for dental care, and Banfield Pet Hospital for veterinary services.