Feedback on customer service is mixed, with some praising helpful staff while others report long wait times and unresponsive employees.
Product Availability
Several customers noted issues with empty shelves and lack of stock for certain items.
Pricing and Promotions
Customers appreciate the good prices and promotions available, especially during events like Black Friday.
Staff Knowledge
While some staff members are praised for their knowledge and assistance, others have been criticized for providing incorrect information.
VV
Val Villalta
2 days ago
5.0
Walked in for a game and left with three! 👍 The selection is impressive: there are new releases and retro games. The prices are reasonable, and the salespeople are knowledgeable.
FH
Fran Hernandez
Feb 17, 2026
4.0
Una gran superficie de venta de equipos electrónicos y electrodomésticos, complementos, CDs, DVD todo del mundo audiovisual. Yo compré unos audífonos para mi tablet puerto C y genial. Buena atención y precios competitivos.
BG
brian garcia
Feb 15, 2026
5.0
Came to pick up an online order and trade in my Apple Watch. Jorge in customer service was great.
FI
franco imperiale
Feb 6, 2026
1.0
Fuimos porque decían que era el mejor, No hay stock de los productos exhibidos, los envíos demoran cerca de 7 dias
Para comprar productos diferentes tenés que esperar tu turno para cada producto. Había que sacar Turno para que te atiendan en computadoras, otro turno para que te atiendan en relojes, etc.
Una dinámica de tienda muy fuera de época. Hoy en día 2026 los envíos se hacen en 24 hrs o menos. Los productos sin estock están debidamente señalados o se los quita del exhibidor, y la atención es completa. En fin. No volveré
RM
Ronny Ortíz Mariño
Jan 19, 2026
1.0
Mala experiencia con AT&T dentro de Best Buy (La 40).
Quiero aclarar que Best Buy como tienda y sus equipos están bien, pero el problema es con la compañía de telefonía AT&T que trabaja dentro del local. El personal encargado de hacer los trámites de líneas telefónicas no sabe hacer bien su trabajo, dan información incorrecta y el proceso es desorganizado. Perdí tiempo por su incompetencia.
No recomiendo hacer ningún trámite de líneas telefónicas con AT&T en este Best Buy.
What are the store hours for Best Buy at 7751 Bird Rd in Miami?
The Best Buy store at 7751 Bird Rd is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does this Best Buy location offer in-store and curbside pickup?
This Best Buy location offers in-store pickup but does not offer curbside pickup.
Can I get repair services or Geek Squad support at this Best Buy?
Yes, this Best Buy provides Geek Squad support and service repair.
Is the Best Buy store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Where is Best Buy located within Miami?
Best Buy is located at 7751 Bird Rd in the Tropicaire Shopping Center, Miami, FL 33155.
What types of products can I find at this Best Buy?
You can shop for TVs, computers, appliances, cameras, phones, and more at this Best Buy location.
What nearby stores can I visit around Best Buy at Tropicaire Shopping Center?
Nearby stores include American Signature Furniture, AT&T Store, Mattress Firm, Target Store Bird-Road, and Payless Shoesource, offering options for furniture, phones, mattresses, clothing, and shoes.
Are there dining options close to Best Buy at 7751 Bird Rd?
Yes, nearby dining includes Cayo Esquivel Seafood for Latin American cuisine, Taco Bell for fast Mexican food, Starbucks for coffee, and Pizza Hut Express for pizza lovers.
What entertainment or recreational spots are near Best Buy?
Santa's Enchanted Forest, an amusement park and entertainment spot, is located near Best Buy for a fun outing before or after your shopping visit.
How can nearby amenities help me during my visit to Best Buy at Tropicaire Shopping Center?
Nearby amenities such as Starbucks allow you to grab a coffee, while AT&T Store offers mobile phone accessories. Additionally, nearby ATMs like The Exchange Network and Santander Bank ATM provide convenient access to cash if needed.
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