Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported poor service and lack of assistance.
Product Availability
Customers noted a good selection of electronics, but some expressed disappointment with limited stock and pricing issues.
Delivery Issues
Several reviews highlighted significant problems with delivery schedules and communication, leading to frustration among customers.
Store Environment
The store layout and cleanliness received positive remarks, although some customers found the organization lacking.
EE
Ezra
2 days ago
5.0
I usually go to this Best Buy, and they’re very polite and helpful. I wanted to leave this review due to an incredible customer experience with Kevin with Geek Squad and Desmond the MOD. Kevin went above and beyond to help me and Desmond was extremely helpful as well.
SA
Steph Alvarado
Dec 31, 2025
5.0
Recently bought a TV here and had great help from some of the employees to get it into our car. Very friendly!
DG
Damille Gabrielli
Dec 24, 2025
4.0
Loja enorme com muitos produtos eletrônicos. Os itens da linha branca são bem baratos. Assustada como uma geladeira é infinitamente mais em conta.
Contudo, celular, fone, caixas de som e alguns outros mais, não achei baratos para brasileiros. Preços quase iguais.
A verdade é que o real está tão desvalorizado, que muita coisa não vale mais a pena comprar nos eua.
JA
Juvier Almeida
Dec 22, 2025
1.0
Tuve que marcharme del lugar,estuve pidiendo ayuda y asesoría para comprar , y su respuesta fue que había que esperar ,mientras estaban en varias ubicaciones de la tienda sin hacer nada ,simplemente no quieren trabajar deberían cerrar la tienda
MH
Marta Hidalgo
Dec 10, 2025
5.0
Our sales person was amazing and very knowledgeable. Most of all gave us space to choose. We were promised delivery for our refrigerator today 12/10/25 and like clockwork we were texted yesterday of the window of delivery. Received call today notifying they were on their way. The two gentlemen were very professional, explained everything they were doing, cleaned up all the extra material from the new refrigerator and hauled away our old one. They were efficient but not hurried and took time to answer any questions we had. Thank you for the overall pleasant experience. Will recommend Best Buy to my friends.