Best Buy

4.3
5798 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
12495 SW 88th St, Miami, FL
33186, United States

Hours

Reviews

4.3
5,798 reviews
5 stars
3,620
4 stars
1,151
3 stars
460
2 stars
164
1 star
403

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported poor service and lack of assistance.

Product Availability

Customers noted a good selection of electronics, but some expressed disappointment with limited stock and pricing issues.

Delivery Issues

Several reviews highlighted significant problems with delivery schedules and communication, leading to frustration among customers.

Store Environment

The store layout and cleanliness received positive remarks, although some customers found the organization lacking.
  • EE
    Ezra
    2 days ago
    5.0
    I usually go to this Best Buy, and they’re very polite and helpful. I wanted to leave this review due to an incredible customer experience with Kevin with Geek Squad and Desmond the MOD. Kevin went above and beyond to help me and Desmond was extremely helpful as well.
  • SA
    Steph Alvarado
    Dec 31, 2025
    5.0
    Recently bought a TV here and had great help from some of the employees to get it into our car. Very friendly!
  • DG
    Damille Gabrielli
    Dec 24, 2025
    4.0
    Loja enorme com muitos produtos eletrônicos. Os itens da linha branca são bem baratos. Assustada como uma geladeira é infinitamente mais em conta. Contudo, celular, fone, caixas de som e alguns outros mais, não achei baratos para brasileiros. Preços quase iguais. A verdade é que o real está tão desvalorizado, que muita coisa não vale mais a pena comprar nos eua.
  • JA
    Juvier Almeida
    Dec 22, 2025
    1.0
    Tuve que marcharme del lugar,estuve pidiendo ayuda y asesoría para comprar , y su respuesta fue que había que esperar ,mientras estaban en varias ubicaciones de la tienda sin hacer nada ,simplemente no quieren trabajar deberían cerrar la tienda
  • MH
    Marta Hidalgo
    Dec 10, 2025
    5.0
    Our sales person was amazing and very knowledgeable. Most of all gave us space to choose. We were promised delivery for our refrigerator today 12/10/25 and like clockwork we were texted yesterday of the window of delivery. Received call today notifying they were on their way. The two gentlemen were very professional, explained everything they were doing, cleaned up all the extra material from the new refrigerator and hauled away our old one. They were efficient but not hurried and took time to answer any questions we had. Thank you for the overall pleasant experience. Will recommend Best Buy to my friends.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy at 12495 SW 88th St, Miami?

Best Buy at 12495 SW 88th St, Miami is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does this Best Buy location offer in-store and curbside pickup options?

Yes, this Best Buy location offers both in-store pickup and curbside pickup services.