Best Buy

Reviews

• BS

  Big Yellow Steel

  2 days ago
  5.0
  Coming here for 20 years and they still have the best selection. Bought my new Meta glasses today with free demonstrations too. Would definitely recommend to others!
• AJ

  Afreen Jaman

  Jan 5, 2026
  1.0
  if i could give this place negative stars i would. i went to the best buy near miami international and they told me they didn’t have what i needed and to go to the dadeland store as they will be open for one more hour. i asked the worker one more time to ensure they would be open he said they would be open for one more hour. i double check by checking online as well it says nine. i go to the dadeland best buy and the doors are shut. it is eight twenty. i ask the person and he said they close at eight. i say it says online that it’s nine and also the other best buy told me differently. he says the door says eight. i say no it doesn’t (i will attach this photo for you) then his coworker attempts to bring out a tv for a pickup order. he drops the tv. we can hear the drop through the door which is shut and locked. i tell the man who is picking up the tv he would be wise to keep his receipt. the employee once again says we close at eight. i walk away in defeat and buy the exact same thing for the exact same price at target downstairs. i will not be back to best buy this is in the top three worst customer service experiences ive ever had in my time on this earth.
• SS

  Soy

  Jan 5, 2026
  1.0
  If I could give this negative stars I would. The employees were incredibly rude and unhelpful. They closed the store one hour early, not complying with the posted hours on the doors or online. This is unacceptable and I will never return. Best Buy has lost my business and I persuade anyone reading this to follow suit and go anywhere else.
• SS

  stephanie sanchez

  Jan 5, 2026
  1.0
  I completely would understand why they have so many bad reviews service is trash, in internet saids that Best Buy closes at 9 pm I got there at 8 pm to buy a computer then I ask to the person that is on the door JEFFREY and he saids” congratulations is closed” and he proceeds to closed the door in my face. Very bad experience never coming back to this store ever again. And for you Jeffrey I hope they check the cameras and they can promote you to a customer instead.
• AS

  Aaron Sanchez

  Jan 5, 2026
  1.0
  Came here today at 8:07pm and I was instantly told “We’re closed” when it says that they close at 9pm. Then I showed the guy the schedule and he said “Congratulations, we’re closed” and closed the door on my face.. the worker’s name was Jeffrey. So sad that we didn’t even get an explanation as to why they were closing earlier, instead that rude attitude.

Frequently Asked Questions About Best Buy