Apple Miami Worldcenter

4.5
168 reviews
Apple Miami Worldcenter

About

Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch, and more. Sign up for Today at Apple programs. Or get support at the Genius Bar.

Location

Apple Miami Worldcenter
100 NE Eighth Street, Miami, FL
33132, United States

Hours

Reviews

4.5
168 reviews
5 stars
138
4 stars
7
3 stars
6
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individual employees providing exceptional service.

Store Environment

The store is frequently described as beautiful, clean, and well-organized, contributing to a pleasant shopping experience.

Mixed Experiences

While many reviews are positive, there are notable complaints about poor service, long wait times, and unprofessional behavior from some staff members, particularly managers.

Location Convenience

The store's location is appreciated for its accessibility, although parking issues were mentioned as a downside.

Product Knowledge

Customers reported varying levels of product knowledge among staff, with some employees providing excellent guidance while others were criticized for lack of information.
  • ML
    Merlyn Christ Lorent
    Nov 13, 2025
    5.0
    When you need new gadget, try to go to Apple in the World Trade Center. Store was neat, staffs were super helpful particularly thanks to Jason! From the moment I walked in, he was super friendly, knowledgeable, and incredibly patient in answering all my questions. He took the time to make sure I understood all the features and options available, and never rushed me at all. Jason made the whole process smooth and stress-free, His customer service is top-notch and genuine, highly recommend him if you're in need of assistance!! Five stars service for this guy!!!
  • WA
    Washington Amaral
    Nov 10, 2025
    5.0
    Fui à loja da Apple no dia 09/11/2025 buscar o iPhone 17 pro Max que comprei pelo site. O sistema não disponibilizou automaticamente a compra, mesmo me dando um horário para lá estar para buscar o aparelho. Na loja, nenhum atendente deu detalhes de como atender, o que me gerou desespero. Apenas um, muito atencioso, chamado Carlos, que fala muito bem o português, minha língua, foi solicito em me ajudar na resolução do meu problema. Carlos foi extremamente gentil e recuperou totalmente o prestígio da loja com o seu belo atendimento. Recomendo a loja, desde que seja atendido pelo Carlos. Os demais não me deram a atenção que eu precisava.
  • JM
    Jefferson Melo
    Nov 10, 2025
    5.0
    "Carlos was amazing! He helped me resolve an issue with my iPhone order when no one else seemed willing to assist. Despite the language barrier, he was patient and proactive, even calling Apple support on my behalf to get the problem solved. His dedication and exceptional customer service are a shining example for the entire team. Thank you, Carlos, for going above and beyond!"
  • CP
    Camilo Pintor
    Nov 2, 2025
    5.0
    En mis últimos viajes a Miami siempre he tenido que pasar a esta tienda a comprar algún dispositivo o accesorio nuevo y destaco mucho la buena ubicación de la tienda dentro del Downtown (sobre todo cerca a la estación de Brightline de Miami) como también la buena atención que tienen pues cuentan con bastante personal de servicio al cliente que resuelve tus inquietudes tanto en inglés como en español. Además el pago y la entrega de los productos es casi inmediata.
  • LV
    Lexy Viktoria
    Oct 31, 2025
    5.0
    I had a fantastic experience at the Apple Store at Miami Worldcenter thanks to Geraldo. He helped me with my purchase, answered all my questions, and walked me through the options patiently and clearly. He made what could have been a stressful decision feel easy and confident. The store itself is bright, well-organized, and the staff were all friendly, but Geraldo stood out. I highly recommend visiting this location and ask for him if you’re shopping there great service like his makes all the difference!

Frequently Asked Questions About Apple Miami Worldcenter

What are the operating hours for Apple Miami Worldcenter?

The Apple Miami Worldcenter is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:00 PM, with special holiday hours on certain dates.

Where is Apple Miami Worldcenter located?

Apple Miami Worldcenter is located at 100 NE Eighth Street, Miami, FL 33132, United States.