Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.4
4,247 reviews
5 stars
2,981
4 stars
614
3 stars
203
2 stars
81
1 star
368
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff behavior; some customers praised helpfulness while others reported rudeness and lack of assistance.
Store Experience
The store is described as sleek and well-organized, but some customers found it chaotic and disorganized during busy times.
Product Availability
Customers expressed frustration over limited stock and misinformation regarding product availability.
Technical Issues
Several customers reported problems with device setups and transfers, leading to dissatisfaction with service.
Management Response
Some customers noted that management was friendly and attempted to assist, but others felt their concerns were not adequately addressed.
- JJJaheim1 day ago5.0Came to the store waited an hour to get my Phone port cleaned because it was broken then checked in with a random associate - he said “Go talk to Gabby she’s the girl with the black glasses and ponytail” I talked to Gabby and she cleaned my port personally, the only issue I had was that I didn’t get to her sooner, oh well.
- JJJudith Jimenez3 days ago2.0La semana pasada fui a la tienda , a q me revisaran mi celular , y unos de los chicos súper grosero con una cara literal de perro bravo, me habló de muy mala forma , me dijo q en 2 horas me atendían y si no quería esperar q regresara mañana …..Una tienda tan grande con tantos empleados y vayas a solucionar algo y te traten de esa manera …😡
- WWWS3 days ago2.0We had a scheduled appointment to test Division Pro at 5:00 PM. We arrived on time. The Apple employee told us he would be there in about 6 minutes, but he wasn't. We waited for over 20 minutes and no one came. For such a product, this is absolutely terrible service.
- TTTomNov 17, 20251.0Great store, as long as you don't get the officious employee Avi to check you in who belittles you if you make a mistake, then refuses to be polite after you ask nicely. Doesn't care about his job, doesn't care about the customers, doesn't care about his appearance, perhaps that is the source of his bitterness, I don't know. Soured the experience, would not go back. Worst experience in any Apple Store by far
- BLBrenda LyamNov 17, 20251.0Soy cliente de ustedes des hace años y se que con una compañía con un excelente servicio. Lástima que su empleado Josh de rastas trata mal a las personas y al hacerle preguntas responde con mala actitud. Entiendo tener tantos clientes es aterrador pero consigan personal con la capacidad de atender de buena forma. Siete de grosero no me quiso dar información
Frequently Asked Questions About Apple Brickell City Centre
What products can I find at the Apple Brickell City Centre?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple Store Brickell City Centre.
What services does the Apple Store Brickell City Centre offer?
The store offers technical support at the Genius Bar, in-store shopping, computer repair services, and free Today at Apple sessions.
What are the Apple Brickell City Centre's regular store hours?
The store is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Is the Apple Store at Brickell City Centre wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for your convenience.
Does Apple Brickell City Centre offer in-store pickup and delivery?
Yes, they provide both in-store pickup and delivery services.
What payment methods are accepted at the Apple Brickell City Centre?
The store accepts debit cards and mobile payments such as NFC.
Are there any nearby stores where I can shop for shoes after visiting Apple Brickell City Centre?
Yes, nearby shoe stores include Baldinini, STUART WEITZMAN, Sperry, and Giuseppe Zanotti Design, perfect for shopping after your Apple Store visit.
What nearby fashion and clothing stores can I visit near Apple Brickell City Centre?
Nearby fashion stores include PINKO Boutique - Miami, INTERMIX, Allsaints Miami Brickell, Porsche Design, Ted Baker, Azulu, Live, Lululemon Athletica, Bally, and Coach, offering a variety of women's and men's fashion options.
Can I enjoy some refreshments near Apple Brickell City Centre?
Yes, you can visit Häagen-Dazs Ice Cream Shop or the restaurant Acqua di Parma nearby for some treats before or after your Apple Store visit.
How can I contact Apple Brickell City Centre for support or inquiries?
You can call them at +1 786-843-4350 or email them at brickellcitycentre@apple.com.