Verizon

Reviews

• JA

  Jeremy Andrieu

  Nov 10, 2025
  1.0
  To be absolutely avoided! We were scammed by the seller. We’re tourists and, naively, we paid in cash for a one-month prepaid SIM card. Five days later, our SIM card was deactivated. When we went to the Verizon store in Naples, they confirmed that we had been scammed because our account showed a $0 payment and that this kind of fraud is common in Miami.
• PD

  Paulo Dumont

  Nov 9, 2025
  3.0
  Long wait times , not enough staff
• EB

  Eduardo B

  Oct 3, 2025
  5.0
  Un trato profesional muy cordial amable y resuelve todo lo que le pida es especial lo recomiendo 1000%
• CC

  C

  Oct 1, 2025
  1.0
  Never received my device. Poor follow up. Canceled my online order to reprocess order in store just to up there store numbers … Was texted by multiple people telling me my account had issues , but In reality we’re just trying to execute the online order cancelation and we’re having a hard time doing this . I don’t even know if the phone is there , if they sold it . Or what even happened. My card was charged and I was never provided a refund for the cancellation . I had to call now support and spend over an hour on the phone explaining to them whole situation and now am I getting my refund in the next few business days …
• ES

  Emily Singer

  Sep 28, 2025
  3.0
  They will try to sell you every single thing they can before getting to the issue or purchase you want to make. It’s exhausting and makes the visit so much longer.

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