Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Melbourne, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
261 reviews
5 stars
229
4 stars
11
3 stars3
2 stars
6
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Chris, JP, and Javiaire.
Long Wait Times
Several reviews highlighted long wait times due to insufficient staffing, leading to frustration among customers.
Store Experience
Customers appreciated the clean and organized store environment, which contributed to a positive shopping experience.
Technical Assistance
Customers reported effective assistance with technical issues, particularly with phone setups and account management.
Promotions and Billing
Some customers expressed dissatisfaction with unclear promotions and billing practices, indicating a need for better communication regarding costs.
- TRTheresa RomeoNov 14, 20255.0Thank you javiaire for your help. You're amazing 👏 🤩
- BABruny AgramonteOct 25, 20251.0Expect to spend a long time here. There is usually only one employee attending customers. It took us 3 HOURS to get a new iPhone set up, due mainly to glitches in their computer system. Also, note that this is NOT a Verizon store. It is an authorized dealer called Victra. I would skip the wait at this location and go to the real Verizon store on New Haven Avenue.
- VKVictor KoslerOct 25, 20255.0Fastest service ive ever got you helped me alot javiaire
- BRBarbara RiggsOct 25, 20255.0Thank you javiaire this process was quick and great I'll be back in the future
- BWBrandon WOct 7, 20251.0Tried calling this store and all I get is a call center
Frequently Asked Questions About Verizon
What is Victra and what services do they offer?
Victra is a Verizon Authorized Retailer in Melbourne, FL, offering wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection services.
What are the store hours for Victra in Melbourne, FL?
Victra is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
What brands can I find at Victra?
Victra offers products from Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, Mophie, and more.
Does Victra support in-store pickup for orders?
Yes, Victra offers in-store pickup services for customers.
What payment options are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Victra accessible to customers who prefer to speak English or Spanish?
Yes, Victra provides services in both English and Spanish.
Are there any nearby restaurants where I can eat before or after visiting Victra?
Yes, nearby dining options include Tijuana Flats, Another Broken Egg Cafe, Popeyes Louisiana Kitchen, and Hooters, perfect for grabbing a meal before or after your visit.
What nearby health and wellness services can complement my visit to Victra?
Close to Victra, you can find Hand and Stone Massage and Facial Spa, Ambiance Nails, Lee Nails & Spa, and Dental Care of West Melbourne for relaxation and health needs.
Are there nearby fitness or recreational facilities near Victra?
Yes, nearby options include LA Fitness gym, British Swim School at LA Fitness - Palm Bay, and DEFY Palm Bay amusement park for fitness and fun activities.
How can I contact Victra for more information or support?
You can contact Victra by phone at +1 321-405-5111 or email at Info@victra.com.