Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Melbourne, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Chaz, Danielle, and RJ.
Efficiency
Several reviews noted quick and efficient service, with many customers appreciating the streamlined process for phone upgrades and data transfers.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with specific employees, citing poor attitudes and lack of assistance.
Product Knowledge
Customers frequently mentioned the staff's expertise in helping them choose the right products and troubleshoot issues.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
KP
Kevin Pham
Nov 14, 2025
5.0
Please ask for Greg! I brought my cousin in to switch her service to another phone. Not only did he handle our request perfectly, he was upfront about all fees, and even gave up his comfy chair to my disabled uncle so he could sit & relax!
Service like his is the reason we stick with Verizon!
JP
James Phillips
Nov 12, 2025
5.0
Excellent service by David Williamson, a very pleasant and knowledgeable person.
MG
Michael Gollihugh
Nov 9, 2025
1.0
Was given a wait time of 2 hours
AI
Anthony Impelluso
Nov 5, 2025
5.0
Greg was very patient and professional and went above and beyond to help me with everything I needed
HG
Helen Giles
Nov 3, 2025
5.0
Mark is the consummate professional. He explained everything and did not rushe. He showed care and concern for me as a consumer. He gave me what was best for me. David was very personable as well.