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Brand Certified

Verizon

4.7
(536 reviews)

Business Details

(239) 394-2010

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Marco Island, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 923 N. Collier Blvd..

Location

Verizon
923 N. Collier Blvd., Marco Island, FL
34145, United States

Hours

Reviews

4.7
536 reviews
5 stars
478
4 stars
13
3 stars
7
2 stars
4
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Esther and Rosa, while others reported negative experiences with rudeness and unprofessionalism.

Staff Knowledge

Several reviews highlighted the staff's product knowledge and ability to assist with technical issues, particularly mentioning Esther and Rosa.

Store Environment

Customers appreciated the friendly and welcoming atmosphere of the store, noting it as a pleasant place to visit.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor service and billing issues, indicating inconsistency in customer experiences.
  • JB
    Jerry Brown
    1 day ago
    5.0
    Both ladies behind the counter, need to learn what good Customer Service is. Im a 30 year customer of Verizon and I’ve never been treated so rudely.
  • EE
    Ed
    Jan 27, 2026
    5.0
    Esther rules! Super nice to work with.
  • JS
    Jena sabatino
    Jan 15, 2026
    1.0
    Customer service is nonexistent at this store. Rude and unprofessional. Corporate will be hearing from us. Also switching companies. Just horrible!,
  • LW
    Lindsay Wright
    Jan 8, 2026
    5.0
    We had such an amazing experience- my little brother dropped his phone in the ocean and we were worried that he might have lost photos. Rose did an amazing job, and helped save the day and the photos!! Thank you so very much!!
  • TB
    Tarry Butner
    Jan 6, 2026
    5.0
    What a truly amazing person. Thank you! Esther you were amazing

Frequently Asked Questions About Verizon

What products and brands does Verizon in Marco Island offer?

Verizon offers smartphones, tablets, wireless devices, accessories, and more from brands like Apple, Samsung, Google, Motorola, LG, and Verizon Wireless.

What are the operating hours of Verizon on N. Collier Blvd.?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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