Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Marco Island, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 923 N. Collier Blvd..
Location
Hours
Reviews
4.7
531 reviews
5 stars
482
4 stars
13
3 stars7
2 stars4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting individuals like Esther, Rosa, and Nick.
Store Environment
The store was described as clean and welcoming, with a pleasant atmosphere that made customers feel comfortable.
Efficiency
Customers appreciated the quick and efficient service, often mentioning how smoothly their transactions were handled.
Product Knowledge
Staff demonstrated strong product knowledge, effectively assisting customers with their inquiries and issues.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding billing issues and unprofessional behavior from some staff members.
- ANAshley Nevar6 days ago5.0We had such a great experience at the Verizon store on Marco Island. Rosa was incredibly friendly and genuinely helpful. She took the time to shop deals for us, walked through all our options, and made sure we left with the perfect solution. We absolutely loved working with her and will definitely ask for her again next time. I also called back later about a separate thing and spoke with Lewis, who was just as friendly and helpful. He took care of our concern right away and even followed up exactly when he said he would. Overall, an excellent experience at the Verizon Marco Island location—highly recommend!
- HLHolly LaPointeNov 6, 20255.0Rosa was very pleasant and knowledgeable in her job. And she resolved my problem without any Issues.
- DADarrel AhlstromNov 4, 20255.0Esther was amazing! Made things super easy for me
- MRMichael RedfordOct 20, 20255.0My experience at his location was the easiest and smoothest process. Would definitely recommend this store!
- DFDrew FinklerOct 20, 20255.0My wife and I had such a great experience at this location. We were helped by Rosa who was very informative and very kind. Would definitely recommend!
Frequently Asked Questions About Verizon
What products and brands does Verizon in Marco Island offer?
Verizon offers smartphones, tablets, wireless devices, accessories, and more from brands like Apple, Samsung, Google, Motorola, LG, and Verizon Wireless.
What are the operating hours of Verizon on N. Collier Blvd.?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is Verizon located in Marco Island?
Verizon is located at 923 N. Collier Blvd., in a plaza adjacent to McDonald's.
Does Verizon in Marco Island offer in-store pickup services?
Yes, Verizon offers in-store pickup services.
Can I schedule an appointment online for Verizon services?
Yes, you can schedule appointments online at https://wirelesszone.com/appointments/.
What types of services are provided at Verizon, Marco Island?
Services include bill payments, new lines, upgrades, device activation and financing, wireless plans, accessories, internet services, and wet phone recovery.
Which nearby places can I visit before or after shopping at Verizon on N. Collier Blvd.?
Nearby places include Michelbob's Ribs for barbecue, Marco Island Beach Company for fashion accessories, and Caxambas Park for outdoor activities.
Are there nearby entertainment options close to Verizon in Marco Island?
Yes, you can visit Xtreme Escape Game, an escape room venue located nearby for fun group activities.
How can nearby dining options complement my visit to Verizon?
You can enjoy meals at nearby spots like Little Caesars Pizza, Ori's Bakery for coffee and baked goods, and Crazy Flamingo for seafood after your visit to Verizon.
How can visiting nearby financial and real estate services help customers of Verizon?
While visiting Verizon, customers can also access financial advice and real estate services nearby, such as H&R Block and multiple Ameriprise Financial Advisors, for comprehensive personal planning.