Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Marathon, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5800 Overseas Hwy.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.9
702 reviews
5 stars
665
4 stars9
3 stars6
2 stars4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Ian, Frank, and Kylee.
Efficiency
Many reviews noted quick and efficient service, with customers appreciating the timely assistance they received when upgrading or fixing their phones.
Store Environment
The store was frequently described as clean, organized, and not overcrowded, contributing to a pleasant shopping experience.
Professionalism
Several customers mentioned the professionalism of the staff, particularly in handling technical issues and providing clear information.
Mixed Experiences
While many reviews were positive, there were a few complaints about long wait times and unprofessional behavior from some staff members.
- JSJulie Stroh3 days ago5.0Ian in marathon is absolutely fantastic! He offers THE BEST customer service! He deserves a raise! He does your company well! Julie stroh
- RTRose TazumiNov 14, 20255.0Ian, store manager, was very helpful, knowledgeable, and courteous. He made every effort he could to find savings for us. Funny to say but going to the phone store definitely was a pleasurable experience.
- MBMeghan BooneNov 13, 20255.0Store manager Ian was great, made getting a new phone quick and easy when my old one decided to stop working while on vacation. Thank you!
- MSMary-Anne SchelbNov 12, 20255.0In from out of state, needed a screen protector for a new phone and Ian, the store manager was great! Thank you very much! He cleaned and installed screen protector and I'm ready to rock and roll!
- AHAlyssa HoyerNov 4, 20255.0Ian helped me switch phone plans. I was very intimidated by the process and he was very friendly, helpful, and reassuring. He was very knowledgeable not only about Verizon products but also helped me check off all of the boxes when switching from my other carrier. He was patient and kind, I very much appreciate him, his friendly staff and the location of this store.
Frequently Asked Questions About Verizon
What products and services does Verizon in Marathon offer?
Verizon in Marathon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. Services include new devices, upgrades, bill payments, business accounts, device activation, financing, and more.
Where is the Verizon store in Marathon located?
The Verizon store is located at 5800 Overseas Hwy, Ste 21, Marathon, FL 33050.
What are the Verizon store hours of operation in Marathon?
The Verizon store is open Monday through Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does the Verizon store in Marathon offer in-store pickup?
Yes, the Verizon store offers in-store pickup service for customers.
Which wireless brands does Verizon in Marathon carry?
Verizon carries brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, AirPods, and many others.
How can I make an appointment or schedule services at Verizon Marathon?
You can schedule an appointment at Verizon Marathon via their reservation website at https://wirelesszone.com/appointments/.
Is Verizon Marathon an authorized Verizon retailer and do they provide Verizon 5G service?
Yes, Verizon Marathon is a Verizon Authorized Retailer offering the latest devices with Verizon network coverage including 5G service.
What nearby places can I visit when I come to Verizon Marathon?
Nearby places include Mattress Firm for home goods, Salon Blanco Spa for beauty services, and Marathon Grill and Ale House for dining.
Are there other electronics or mobile phone stores near Verizon Marathon?
Yes, nearby electronics and mobile phone stores include Verizon Authorized Retailer - Wireless Zone and Verizon stores nearby for additional options.
What can customers do before or after visiting Verizon Marathon in the Gulfside village area?
Customers can shop at Gulfside village, a shopping center and landmark near Verizon Marathon, or relax at nearby establishments like the Village Barber Shop or Flowers By J & J gift shop.