Brand Certified
Verizon
4.4(288 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
22299 State Road 54, Lutz, FL
33549, United States
Certified by Verizon • Feb 22, 2026
(813) 909-2355
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Lutz, FL. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
288 reviews
5 stars
229
4 stars
15
3 stars4
2 stars2
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised the helpfulness and knowledge of staff like Chad, Sheila, and Moe, others reported poor service and issues with billing and account management.
Staff Knowledge
Several reviews highlighted the expertise and professionalism of staff members, particularly Chad, Sheila, and Michael, who provided valuable assistance and resolved customer issues effectively.
Store Experience
Customers appreciated the cleanliness and organization of the store, but some experienced long wait times and felt overlooked during busy periods.
Sales Practices
There are concerns about aggressive sales tactics and miscommunication regarding fees and promotions, leading to dissatisfaction among some customers.
- PBPhyllis BellJan 5, 20261.0The worst customer service you can imagine, the rep made a mistake and I paid for the mistake by not being able to pick up my new phone, as I watched multiple people come in the store and leave frustrated because of the customer service. The lack of respect for customers needs was ignored at every turn and the money verizon could make is lost on this store and the 2 male representatives that work there. If I could rate this store as a zero I would because I was told my order was canceled when in fact it wasn't. Own up to the mistake that you made instead of punishing the customer.
- CWCharles WilliamsDec 17, 20255.0Always great service at Land O Lakes Store!👍🙂
- MWMAW WinterrothDec 17, 20255.0Chad was knowledgeable and had the correct answers to all my questions! He gave me some good suggestions to my queries...I enjoyed talking with him. He got me set up quickly, and I was on my way. He was a good hire for Verizon!!
- ERE RNov 30, 20255.0This was my first time at the Victra location. Chad was my sales consultant. He was professional, knowledgeable and customer focused. I felt like I had my own personal concierge, that’s how great he is. He made some great recommendations and really took his time to go through the different options I had. The store itself was very clean and organized. The rest of the sales consultants were courteous. I didn’t feel overlooked or crammed in like other locations I have been to in the past. Overall great experience. Highly recommend this location.
- LMLuis MorenoNov 28, 20255.0Moe was awesome helping us with everything, very knowledgeable and kind, kudos to him, very pleasant experience this morning at Verizon store.
Frequently Asked Questions About Verizon
What types of products does Verizon in Lutz, FL offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Apple, Samsung, Google, and Motorola.
What are the store hours for Verizon in Lutz, FL?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon in Lutz, FL offer in-store pickup?
Yes, Verizon offers in-store pickup services for your convenience.
What payment options are accepted at Verizon in Lutz?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What services are available at the Verizon store in Lutz?
Services include new lines, upgrades, new devices, and accessories sales.
What languages are supported at Verizon in Lutz?
The store supports English and Spanish for customer service.
Does Verizon in Lutz provide any sustainable or recycling options?
Yes, Verizon participates in electronics recycling programs to help protect the environment.
What nearby coffee shops can I visit before or after shopping at Verizon?
You can visit nearby coffee shops such as Coffee Time and Latte Vino for a great coffee or cafe experience before or after your visit to Verizon.
Which nearby places offer food options near Verizon in Lutz?
Nearby dining options include Juicy Bones BBQ, Village Inn, Chili's Grill & Bar, and It’s Just Wings, perfect for grabbing a meal before or after your shopping trip.
Where can I find nearby automotive services close to Verizon in Lutz?
Pep Boys and AutoZone are nearby locations offering automotive parts, repair, and tire services that you might find convenient while visiting the Verizon store.
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