Verizon

4.8
741 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Live Oak’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
10553 Suwanee Plaza Blvd, Live Oak, FL
32060, United States

Hours

Reviews

4.8
739 reviews
5 stars
681
4 stars
16
3 stars
11
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Pinky, Cyrus, and Amiracle.

Sales Experience

Several reviews noted positive experiences with sales representatives who took the time to explain options and assist with transactions, although some customers expressed frustration with sales tactics.

Long Wait Times

Multiple customers reported long wait times before receiving service, which detracted from their overall experience.

Mixed Reviews on Pricing

While some customers appreciated the deals and promotions, others felt that pricing was misleading, particularly regarding trade-in offers.
  • OG
    Official GloryGoat
    Jan 5, 2026
    5.0
    Brett Warner…. Where do I begin. Cool, calm, collected. Have an issue with your Verizon service or phone plan? No you don’t. You just haven’t met this guy. I was discouraged. Struggling with my brand new iPhone 17 pro’s service. I go it for Christmas, I was excited. Anyway, walked into the store, told him my issue, “have a seat” he said, “you won’t be here very long.” Damn, okay. He opened his iPad and went to work. His fingers typed, tapped, and swiped so fast i’m surprised the device didn’t burst into flames. He got on the string to tech support, gave them the instructions. They got the phone activated, he made sure it was linked to my original number. “How can I ever thank you?” I said, “Call your mom and tell her you’ll be home for dinner,” he replied.
  • WR
    Wende Rosado
    Dec 21, 2025
    1.0
    Awful customer service! Waited over 90 minutes and when it was our turn they bypassed us all together and didn’t even try to make it right when we spoke up!
  • JC
    Johnny Cayama
    Oct 10, 2025
    1.0
    The salespeople here aren't very honest; they only care about earning their commission and sell you nothing but lies. Much of what they offer is a complete lie. If you're not already a Verizon customer, I recommend you never become one.
  • HM
    Holly McMillan
    Oct 2, 2025
    5.0
    I recently had the pleasure of working with Cyrus at the Suwannee Plaza Celluar Sales location and I can confidently say that his level of service exceeded all expectations. From the initial inquiry to the final transaction, Cyrus went above and beyond. Cyrus had to facilitate a sale at another location to accommodate my daughter who lives hours away at college. Not only did he take the time to thoroughly understand our needs, but he also offered to reach out to that location and explain the situation. He followed up several times without being pushy, making it a smoother process by coordinating between stores on our behalf. While we know your sales department works on commission, Cyrus, spent well over an hour 2 different days to make this work for us. We appreciate it so much!
  • B2
    Ben Katan 2
    Sep 18, 2025
    4.0
    Good service for a wealthy people, you can find online for 1/3 of theire prices , Including Hotspot and the same strainth of signals ..

Frequently Asked Questions About Verizon

What brands of phones can I upgrade or purchase at Verizon in Live Oak?

You can upgrade or purchase phones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at Verizon in Live Oak.

Where is the Verizon store located in Live Oak?

The Verizon store is located at 10553 Suwanee Plaza Blvd, Live Oak, FL 32060.